Sales Support Specialist – Sales Process

At ABB we help industries outrun - leaner and cleaner Here progress is an expectation - for you your team and the world As a global market leader we ll give you what you need to make it happen It won t always be easy growing takes grit But at ABB you ll never run alone Run what runs the world This Position reports to Regional Sales Process Specialist - APAC IN What we believe in At ABB we are dedicated to addressing global challenges Our core values care courage curiosity and collaboration - combined with a focus on diversity inclusion and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions That s our story Make it your story Your role and responsibilities In this role you will be responsible for implementing and operationalizing the Marketing and Sales processes sales support infrastructure and sales training in the designated area Operation and maintenance of the tools specific to sales process applying operational excellence methodologies and providing solutions and services to assigned organizations in the Lead Business multi-countries for Electrification Business Area The work model for the role is Li-Onsite The role You will be working as Sales Support Specialist for Marketing Sales Function and you will support for the Electrification Smart Buildings Business to be based at Bangalore India You will be reporting to Sales Support Manager You will be mainly accountable for Supports the implementation of key sales processes lead management opportunity tracking quotation conversion forecasting to ensure alignment and efficiency Deploys and monitors KPIs identifying bottlenecks and ensuring accuracy consistency and high performance in sales operations Conducts lost opportunity analysis evaluates causes and recommends corrective actions in coordination with sales and business units Manages deployment of sales tools and enabling technologies providing updates resolving issues and ensuring user use across the assigned area Develops and enhances reporting tools distributes market intelligence and provides essential insights to sales leaders for performance improvement Analyzes order and payment behaviors focusing on product mix and order entry methods to improve operational and sales efficiency Qualifications for the role Holds a bachelor s degree in a relevant field Possesses 7-10 years of experience in sales support and process development Comprehensive understanding of the complete commercial operations cycle Opportunity Order Cash Practical experience in executing projects related to quotation tool implementation Working knowledge of Salesforce Conga Order Management Systems OMS Business Online MuleSoft and SAP SD MM Experienced in testing tools user activities and Go-Live support Minimum 5 years of experience in sales and related commercial processes including operation and maintenance of sales tools Proficient in cost modelling data analysis and advanced MS Excel Word and PowerPoint More about us ABB Smart Buildings enables optimization of energy efficiency safety security and comfort for any building type through new installations or retrofit solutions The Division offers integrated digital technologies to control HVAC lighting shutters and security in addition to energy distribution solutions including DIN rail products enclosures and emergency lighting through to industrial plugs and sockets and conventional wiring accessories accommodating for single family homes multiple dwellings commercial buildings infrastructure and industrial applications The Division s highly innovative technologies and digital solutions serve rising global demand among real estate developers owners and investors for smart building technologies that optimize energy distribution and building automation The scalable solutions aim to deliver significant sustainable and financial benefits meeting social and environmental demands while being able to address even the most complex of customers carbon reduction strategies We value people from different backgrounds Could this be your story Apply today or visit www abb com to read more about us and learn about the impact of our solutions across the globe Fraud Warning Any genuine offer from ABB will always be preceded by a formal application and interview process We never ask for money from job applicants For current open positions you can visit our career website and apply Please refer to detailed recruitment fraud caution notice using the link