Team ate Operations-Trade CAM

1 week ago

Bengaluru, Karnataka, India Mashreq Corporate & Investment Banking Group Full time
Job Description

- Run the process for Account Opening, account maintenance and account closure related formalities
- Make sure to meet SLA, KPI on regular basis in the process.
- Verify the requests which will be submitted by Maker and ensure to meet 100 % quality.
- Verify client documentations to ensure the customer is complying with the internal KYC policies, Compliance and Regulatory Requirements.
- SME to ensure coordinating with the Relationship Teams to ensure the business requirements are met.
- All the client queries will be responded / actioned on real time basis
- Must have quick decision maker ability
- Manage Escalation and Management Reports
- Candidate must have 6-8 years of experience in Account opening / Account Maintenance related process for the corporate client.
- Leadership skill.
- Stress Managements
- Should have ability to handle the escalation effectively
- Good Communication and interpersonal skills.
- Client focused
- Responsibility of publishing MI Reporting, Monthly Decks on daily and monthly basis
- Ensure to meet client requirements and SLA on daily basis.
- Responsibility of Interaction with GRC, Technology, Automations, and other implementation calls.
- Reposting to Assistant Manager / Manager.
- Perform the Maker role wherever required, and productivity should meet with 100 % quality.
- Account Opening
- KYC
- Screening
- Stakeholder Management
- Account Maintenance - Fixed Deposit, Account Closure, Signature Maintenance, and other Core Account Maintenance Functions

The leading financial institution in MENA

While more than half a century old, we proudly think like a challenger, startup, and innovator

in banking and finance, powered by a diverse and dynamic team who put customers first.

Together, we pioneer key innovations and developments in banking and financial services.

Our mandate To help customers find their way to Rise Every Day, partnering with them through

the highs and lows to help them reach their goals and unlock their unique vision of success.

Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.

We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.

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