EPM/Hyperion - Service Engineer

6 days ago

Bengaluru India Talent Worx Full time

Job Description

We are seeking a skilled professional to manage our Oracle EDM, Oracle EPM Planning and Hyperion Planning/Hyperion Essbase/Hyperion Essbase Studio modules.

Key Responsibilities:

- Strong understanding of Hyperion Essbase and Oracle EPM planning modules
- Experience in EPM data structures, calculations and business rules
- Proficiency in Oracle database concepts and SQL queries
- Experience with incident management tools and ticketing systems
- Receive, analyze, and prioritize EPM related support tickets
- Identify the root cause of issues in EPM environments
- Provide timely solutions to users
- Implement and maintain EPM configurations
- Troubleshoot complex EPM applications problems
- Document resolution steps and knowledge base articles
- Collaborate with engineering / application managers to resolve system issues
- Support system upgrades and patches
- Monitor system performances and recommend improvements
- Participate in on-call rotation as needed

Qualifications:

- 5+ year experience with Oracle EPM/Hyperion system
- Knowledge on IBM Command center
- Strong technical problem solving abilities
- Excellent communication skills, not written and verbal
- Ability to work effectively under pressure in a fast-paced environment

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