Sr.ServiceNow HRSD Developer

5 days ago

Chennai India Excelencia Full time

Job Description Role: ServiceNow HRSD Developer Location : Pune/Chennai Experience : 7+Years Work Mode: Hybrid Position Overview: We are seeking two experienced ServiceNow HRSD Developer/Administrators . These individuals will primarily support Human Resources Service Delivery (HRSD) initiatives, with flexibility to assist in ITSM, CMDB, and other ServiceNow modules during emergencies or when bandwidth allows. Key Responsibilities: - Design, develop, and maintain ServiceNow HRSD workflows, forms, and integrations. - Configure and customize HRSD modules including Case and Knowledge Management, Employee Service Center, Lifecycle Events, and HR integrations. - Collaborate with HR stakeholders to gather requirements and translate them into tehnical solutions. - Ensure platform stability, performance, and compliance with best practices. - Provide occasional support for ITSM, CMDB, and other ServiceNow modules as needed. - Participate in platform upgrades, patching, and performance tuning. - Document technical specifications, configurations, and procedures. Required Qualifications: - Minimum 3 years of hands-on experience in ServiceNow development and administration, with at least 3 years in HRSD (concurrent experience acceptable). - Strong understanding of ServiceNow architecture, scripting (JavaScript), and integration methods (REST, SOAP). - Experience with ServiceNow Studio, Flow Designer, and Scoped Applications. - Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, Data Science, Science, Business discipline, or a related field. - Excellent communication and collaboration skills. Preferred Qualifications: ServiceNow certifications such as: - Certified System Administrator (CSA) - Certified Implementation Specialist HRSD - Certified Application Developer Experience with Agile/Scrum methodologies. Exposure to other ServiceNow modules like ITSM, CMDB, and GRC. Work Environment: Offshore-based role with remote collaboration across global teams. Must be available during overlapping hours with U.S. Eastern Time Zone for meetings and coordination.

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