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Senior Program Manager, Tech
4 weeks ago
Job Description
About the Role
We are building one of the most scalable, high-quality data collection engines powering the next generation of AI. Our projects span audio, image, video, LiDAR, text, and multimodal datasets, across dozens of countries and environments.
We are looking for a Senior Program Manager to own and drive complex, multi-country data collection programs end-to-end.
This role is ideal for someone who has consulting roots (strategy/ops) and has since thrived in startup environments where speed, hustle, and creative problem-solving matter more than rigid process. You will manage diverse contributor networks, oversee global operations, and ensure datasets meet strict client standards at scale.
---- What the Candidate Will Do ----
Program Ownership: Translate client SOWs into executable programs - scope, timelines, budgets, workforce model, and quality control frameworks.
Execution Hustle: Solve operational bottlenecks in real time - whether it's participant churn, equipment issues, location access, or low-quality submissions.
Quality & Compliance: Ensure data meets specs, passes rejection thresholds, and complies with privacy/consent/data protection laws globally.
Stakeholder Management: Act as the program point of contact with clients, internal teams, and external vendors. Provide progress reports, risk assessments, and mitigation plans.
Analytics & Reporting: Monitor collection KPIs via dashboards, identify issues early, and drive corrective action.
Continuous Improvement: Codify learnings into playbooks and SOPs for repeatability and faster future deployments.
---- Basic Qualifications ----
Background:
1. 5-8 years of experience, ideally a mix of top-tier consulting (strategy/ops) + startup execution in program management or operations.
2. Proven track record managing large-scale distributed programs, ideally in data, logistics, field operations, or crowdsourcing.
Skills & Mindset:
1. Strong program management fundamentals - planning, governance, risk management.
2. Hands-on hustler who thrives in ambiguity and doesn't wait for perfect instructions.
3. Exceptional stakeholder management - from C-level clients to field contributors.
4. Data-driven operator - comfortable with metrics, dashboards, and root-cause analysis.
5. Bias for action, resilience under pressure, and ability to work across cultures and geographies.
---- Preferred Qualifications ----
Background:
1. 5-8 years of experience, ideally a mix of top-tier consulting (strategy/ops) + startup execution in program management or operations.
2. Proven track record managing large-scale distributed programs, ideally in data, logistics, field operations, or crowdsourcing.
Skills & Mindset:
1. Strong program management fundamentals - planning, governance, risk management.
2. Hands-on hustler who thrives in ambiguity and doesn't wait for perfect instructions.
3. Exceptional stakeholder management - from C-level clients to field contributors.
4. Data-driven operator - comfortable with metrics, dashboards, and root-cause analysis.
5. Bias for action, resilience under pressure, and ability to work across cultures and geographies.
Nice to Have:
1. Exposure to AI/ML data programs, sensors, or field data collection.
2. Multi-country operations experience, especially in emerging markets.
3. Fluency in more than one language.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
.Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .
