Call Center Head

3 weeks ago


Kottayam KL IN Oxygen Digital Shop Full time

We are seeking a skilled and experienced Call Center Head to manage and lead our call center operations The ideal candidate will be responsible for ensuring efficient customer service achieving performance targets improving team productivity and maintaining high customer satisfaction standards Key Responsibilities Oversee day-to-day call center operations and ensure targets SLAs KPIs are consistently met Lead train and mentor the call center team including supervisors team leads and agents Monitor and analyze performance metrics and prepare regular reports for management Implement strategies to improve customer service quality and resolve escalated complaints Develop and maintain SOPs processes and best practices to improve operational efficiency Manage CRM systems telephony solutions and call center technologies Plan budgets schedules and resource allocation in line with business needs Ensure compliance with company policies and industry regulations Collaborate effectively with Sales IT and Marketing teams to align strategies Minimum Qualifications Bachelor s Degree in any discipline Minimum 5 years of experience in call center or customer service management Strong leadership and communication skills Analytical mindset with ability to monitor and improve performance Proficient in call center software and CRM tools Customer-centric with excellent problem-solving capabilities Job Type Full-time Pay From 35 000 00 per month Work Location In person


  • Call Center Executive

    3 weeks ago


    Erattupetta, KL, IN Sunrise Hospital Erattupetta Full time

    Job Title Call Center Executive Location Pala- Erattupetta Road Kaduvamuzhi Erattupetta Kerala 686121 Job Type Full-Time Experience Required 1-2 Years in hospital Call Center patient Support Description We are looking for Call Center Executives to join our hospital team The role involves handling patient calls managing appointments resolving queries and...

  • Call Center Agent

    3 weeks ago


    Tirunelveli, TN, IN Fast Track Call TAXI Full time

    A Call Center Agent handles customer interactions via phone providing support resolving issues and promoting products or services They are the first point of contact for customers and their role is crucial for maintaining customer satisfaction and brand loyalty Min Qualification 2 and with or without degree Job Types Full-time Part-time Permanent Fresher Pay...

  • Center Head

    6 days ago


    Nedumangad, KL, IN smartkidz International school Nedumangad Full time

    About Sun Education Sun Education is a leading educational institution dedicated to providing high-quality academic programs and services We strive to foster an environment that nurtures intellectual growth creativity and personal development Job Summary As a Center Head at Sun Education you will play a pivotal role in overseeing the day-to-day operations of...

  • Center Head

    1 week ago


    Vapi, GJ, IN Swastik Placement Agency Full time

    Center Head Location Vapi Gujrat Reporting To Regional Head COO- Operations Department Academics Operations Employment Type Full-time Key Responsibilities 1 Center Operations Management Lead day-to-day operations of the educational center Ensure cleanliness discipline and safety within the premises Maintain records of attendance infrastructure usage and...

  • Center Head

    2 weeks ago


    Anand, GJ, IN BIT-Baroda Institute of Technology Full time

    Job Opportunity Center Head Location 101 Narayan Empire Nr panchal hall Anand Vidhyanagar road Anand 388001 Contact Nirali Gujar - 9712327661 9327219987 Job Type Full-time Salary No bar for the right candidate Depends upon Knowledge Skill and Job Type Job Summary We are looking for a dynamic organized and results-driven Center Head to lead and manage the...

  • Center Head

    2 weeks ago


    Kakinada, AP, IN Touchstone Charities Visakhapatnam Full time

    About us Basil Woods Juniors is an education initiative conceived by the team of ISKCON Bangalore The school follows an integrated curriculum with Montessori philosophy forming the base of the curriculum and teaching methodology It also provides day care facilities Responsibilities The Center Head will be reporting to the Center Director The Center Head is...


  • Phaltan, MH, IN Vishwajyot International School Full time

    Assistant Center Head ACH Location Vishwajyot International School Phaltan Position Type Full-time Vishwajyot International School is looking for a highly motivated and skilled Assistant Center Head to join our team This key position will play an integral role in assisting the Center Head with the smooth and efficient functioning of the school s operations...

  • Center Head

    2 weeks ago


    Bilaspur, CT, IN G D Goenka Healthcare Academy Full time

    Job Title Center Head Experience 5 Years Education Industry Salary Bracket 30k to 40k fixed plus incentives and TA Responsibilities 1 Overall Management Oversee and manage the day-to-day operations and activities of the center or facility 2 Strategic Planning Develop and implement strategies goals and objectives for the center in alignment with the...

  • Call Center Executive

    2 weeks ago


    Udaipur, RJ, IN World SEO Services Full time

    World SEO Services is a leading Digital Marketing Website Development company providing SEO Social Media Google Ads and Web Services to businesses across India and worldwide We are hiring an experienced Call Center Sales Executive to join our growing team Position Details Job Role Call Center Sales Executive Location Udaipur Rajasthan Experience Required...


  • Kollam, KL, IN DPS, Kollam Full time

    The KG Coordinator Center Head will be responsible for the overall administration academic leadership and operational management of the center The role involves guiding teachers ensuring curriculum delivery maintaining discipline and creating a safe nurturing and stimulating learning environment for young learners Key Responsibilities Academic Curriculum...