
Call Center Head
20 hours ago
We are seeking a skilled and experienced Call Center Head to manage and lead our call center operations The ideal candidate will be responsible for ensuring efficient customer service achieving performance targets improving team productivity and maintaining high customer satisfaction standards Key Responsibilities Oversee day-to-day call center operations and ensure targets SLAs KPIs are consistently met Lead train and mentor the call center team including supervisors team leads and agents Monitor and analyze performance metrics and prepare regular reports for management Implement strategies to improve customer service quality and resolve escalated complaints Develop and maintain SOPs processes and best practices to improve operational efficiency Manage CRM systems telephony solutions and call center technologies Plan budgets schedules and resource allocation in line with business needs Ensure compliance with company policies and industry regulations Collaborate effectively with Sales IT and Marketing teams to align strategies Minimum Qualifications Bachelor s Degree in any discipline Minimum 5 years of experience in call center or customer service management Strong leadership and communication skills Analytical mindset with ability to monitor and improve performance Proficient in call center software and CRM tools Customer-centric with excellent problem-solving capabilities Job Type Full-time Pay From 35 000 00 per month Work Location In person
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call center head
1 day ago
Kottayam, Kerala, India Oxygen Digital Shop Full time ₹ 4,20,000 per yearWe are seeking a skilled and experienced Call Center Head to manage and lead our call center operations. The ideal candidate will be responsible for ensuring efficient customer service, achieving performance targets, improving team productivity, and maintaining high customer satisfaction standards.Key Responsibilities:Oversee day-to-day call center...
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Call Center Director
11 hours ago
Kottayam, Kerala, India beBeeCallCenter Full time ₹ 4,20,000**Job Title:** Call Center DirectorWe are seeking a seasoned and accomplished leader to manage our call center operations. The ideal candidate will be responsible for ensuring effective customer service, achieving performance goals, improving team productivity, and maintaining high customer satisfaction standards.**Key Responsibilities:*Oversee day-to-day...
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Centre Head
3 days ago
Kottayam, Kerala, India CONNECTING 2 WORK Full timeJob Description We are seeking an innovative Center Head to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new...
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Customer Support Center Director
5 days ago
Kottayam, Kerala, India beBeeLeadership Full time ₹ 18,90,000 - ₹ 20,95,000Job Title: Call Center Team Lead">We are seeking a dynamic and experienced Operations Manager to lead our customer support center. The ideal candidate will have excellent leadership skills, strong communication abilities, and a proven track record of managing high-performing teams.">Key Responsibilities:Lead and manage a team of customer service...
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AR Call Center Representative
7 days ago
Kottayam, Kerala, India beBeeCustomerService Full time ₹ 7,50,000 - ₹ 12,00,000Job Role:We are seeking a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will have experience in RCM/DME and a neutral accent.This role is responsible for providing exceptional customer service support and collections via phone calls. Key responsibilities include:Assessing and resolving inquiries,...
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Digital Solutions Delivery Head
7 days ago
Kottayam, Kerala, India beBeeDelivery Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Job Title: Delivery Head - Digital SolutionsThis is an exceptional opportunity to lead a high-performing team and drive digital growth. As a seasoned delivery head, you will oversee the execution of strategic projects and develop innovative solutions that exceed client expectations.Key Responsibilities:Develop and execute project plans to meet business...
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Kottayam, Kerala, India beBeeEngineer Full time ₹ 30,00,000 - ₹ 40,00,000About UsWe are a digital engineering and technology services company that provides innovative solutions to Fortune 2000 companies worldwide. Our Engineering First approach ensures we execute all ideas creatively solving pressing business challenges.We prioritize execution early in the process for impactful results, combining logic creativity and curiosity to...
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Data Center and Cloud Leader
5 days ago
Kottayam, Kerala, India beBeeCloud Full time ₹ 1,20,00,000 - ₹ 2,00,00,000Senior Cloud Infrastructure LeaderJob Description:We are seeking a visionary leader to head our Data Center and Cloud Services business. As the key architect, you will be responsible for developing a robust multi-cloud strategy and establishing leadership across Hyperscale, Sovereign, and AI Cloud domains.Key Responsibilities:Strategy and Business...
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Global Studio Head
2 weeks ago
Kottayam, Kerala, India beBeeArchitecture Full time ₹ 45,00,000 - ₹ 80,00,000About this roleWe are seeking an experienced professional to lead the launch of a global architecture and design firm's flagship Indian studio. This is an exceptional opportunity to shape the studio culture, strategy, and growth from inception.As the local office head, you will be responsible for developing and implementing a business plan that drives...
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Head of Partnerships/Lead Partnership
7 days ago
Kottayam, Kerala, India Velodata Global Pvt Ltd Full timeLead Partnership – EducationMin. Total exp. rqd. - 10–12 yrsWork location - BangaloreWork regime - HybridNo. of Interviews - 2 roundsMode of Interviews - VirtualPosition OverviewWe are seeking a dynamic and policy-savvy leader to head Government Partnerships in India. This role will focus on partnering with key government stakeholders, mapping policy...