Call Center Head
19 hours ago
We are seeking a skilled and experienced Call Center Head to manage and lead our call center operations The ideal candidate will be responsible for ensuring efficient customer service achieving performance targets improving team productivity and maintaining high customer satisfaction standards Key Responsibilities Oversee day-to-day call center operations and ensure targets SLAs KPIs are consistently met Lead train and mentor the call center team including supervisors team leads and agents Monitor and analyze performance metrics and prepare regular reports for management Implement strategies to improve customer service quality and resolve escalated complaints Develop and maintain SOPs processes and best practices to improve operational efficiency Manage CRM systems telephony solutions and call center technologies Plan budgets schedules and resource allocation in line with business needs Ensure compliance with company policies and industry regulations Collaborate effectively with Sales IT and Marketing teams to align strategies Minimum Qualifications Bachelor s Degree in any discipline Minimum 5 years of experience in call center or customer service management Strong leadership and communication skills Analytical mindset with ability to monitor and improve performance Proficient in call center software and CRM tools Customer-centric with excellent problem-solving capabilities Job Type Full-time Pay From 35 000 00 per month Work Location In person
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Call Center Executive
19 hours ago
Erattupetta, KL, IN Sunrise Hospital Erattupetta Full timeJob Title Call Center Executive Location Pala- Erattupetta Road Kaduvamuzhi Erattupetta Kerala 686121 Job Type Full-Time Experience Required 1-2 Years in hospital Call Center patient Support Description We are looking for Call Center Executives to join our hospital team The role involves handling patient calls managing appointments resolving queries and...
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Call Center Executive
2 weeks ago
Malappuram, KL, IN Quality Ogera International LLP Full timeWe are looking for a dedicated Call Center Executive to join our team at Quality Ogera International LLP The selected candidate will be responsible for Handling all incoming calls through our toll-free number Providing professional assistance and support to customers Maintaining accurate call records and escalating queries when necessary Ensuring excellent...
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Call Center Executive
2 weeks ago
Vapi, GJ, IN Shalby Limited Full timeJob Title Call Center Executive Location Shalby Hospitals - Vapi Department Customer Care Front Office Reports To Call Center Supervisor Unit Head Job Purpose To handle inbound and outbound calls professionally assist patients with appointment booking service information and resolve queries ensuring excellent customer service and patient satisfaction Key...
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Center Head/ Center Manager
4 weeks ago
Kayankulam, KL, IN enxcl Business Solutions Pvt Ltd Full timeExperience needed 2 years JOB DESCRIPTION Increase profitability of the center by ensuring efficient use of resources adopting innovative strategies to reduce cost and generating maximum revenue through training and other services Responsible for end-to-end student admission cycle Evaluates student recruitment techniques by determining the effectiveness each...
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Call Center Executive
2 weeks ago
Patiala, PB, IN Global Allianz Full timeHiring Now Call Center Executive Night Shift Requirements Excellent command of Spoken English Prior experience in a call center or customer service role is mandatory Male or Female candidates may apply Must be comfortable working night shifts Position Call Center Executive Shift Night Shift Job Types Full-time Permanent Pay 20 000 00 - 25 000 00 per month...
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Call Center Executive
19 hours ago
Phagwara, PB, IN GNA University Full timeResponsibilities Assessing students Evaluating students interests skills and abilities to help them make informed decisions Providing counselling Provide one-on-one counselling to students on academic and career options Helping with applications Helping students to prepare for admissions applications and tests Educating Providing information on educational...
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Preschool Center Head
2 weeks ago
Nalgonda, TS, IN Assignedge Network Pvt Ltd Full timeJob Title Preschool Center Head Location Nalgonda Telangana Educational Qualification Associate Degree mandatory Experience Minimum 2 years in preschool early childhood education Salary Range 20 000 - 25 000 per month Gender Preference Female Position Overview The Preschool Center Head will lead and manage the overall operations of the preschool ensuring a...
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Centre Head
2 days ago
Kottayam, India CONNECTING 2 WORK Full timeJob Description We are seeking an innovative Center Head to promote our company’s brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department’s budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify...
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Call Center
1 week ago
Jalgaon, MH, IN Heera Agro Full timeWe are seeking a highly motivated and customer-focused Call Center Agent to join our team The ideal candidate will be the first point of contact for our customers providing excellent service resolving issues and ensuring a positive experience This role is crucial for building strong customer relationships and maintaining our company s reputation for...
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Sales Call Center Representative
5 days ago
Cannanore, KL, IN Snash Full timeCustomer Interaction Answer incoming calls and assist customers with inquiries and issues Identify customer needs and provide appropriate solutions Build rapport and establish positive relationships with customers Manage customer complaints and escalate issues when necessary Sales and Upselling Make outbound calls to potential and existing customers to...