Service Advisor for Cars
6 months ago
What are the duties and responsibilities of a Service Advisor? A Service Advisor will have many duties depending on their location, but they commonly focus on answering customer questions, scheduling appointments and helping the customer determine what services they may need based on vehicle maintenance issues.
The primary responsibility of a Customer Service Advisor is to answer customer enquiries and resolve customer issues in an efficient and timely manner. This may include providing information about products and services, taking orders, processing payments, addressing complaints, and troubleshooting technical issues.
An associate's degree in mechanics or a related field may be advantageous. Experience in the automotive field may be advantageous. A strong understanding of automotive technology and the automotive industry. Proficiency with industry-specific software.
The defining characteristics of our customer services advisors are that they're organised and efficient. However, apart from the technical skills that are required with the role, the most important attributes are that we demonstrate empathy, patience, kindness, friendliness, care and warmth to all our customers.
Excellent communication - oral and written. Embrace 'in the moment' coaching to develop your skills and knowledge. Continuous improvement mind set which will be evidenced in the improvement of customer centric measures.
**Job Types**: Full-time, Permanent
**Salary**: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Ambattur, Chennai, Tamil Nadu (required)
Ability to Relocate:
- Ambattur, Chennai, Tamil Nadu: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9150062685
-
Car Service Advisor
3 weeks ago
Poonamallee, Chennai, Tamil Nadu, India SSS CARS Full timeour company is a multi brand car service center. car service advisor role is to supervise all the workshop works and taking care of all the service Pay: ₹14,000.00 - ₹25,000.00 per month Schedule: - Day shift Supplemental Pay: - Performance bonus **Experience**: - total work: 1 year (preferred) Work Location: In person
-
Service Advisor- Automobile Car Service
6 months ago
Thoraipakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full timeService Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. **Responsibilities**: - Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle...
-
Service Advisor
6 months ago
Injambakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time**Job description** Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. **Responsibilities**: - Answer questions about service outcomes, schedule and book appointments, vehicle...
-
Service Advisor-automobile Car Dealer
6 months ago
Thoraipakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time**Service Advisor**: Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians...
-
Service Advisor-automobile Car Dealership
6 months ago
Ambattur, Chennai, Tamil Nadu, India Lakshmi Tata Full time**Service Advisor responsibilities include**: - Greeting customers and directing them to available mechanics - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to...
-
Car Service Advisor
6 months ago
Chennai, Tamil Nadu, India shreshtha business solution Full timeResponsibilities - Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up - Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car - Manage and oversee the dealership’s workflow and schedule - Call customers...
-
Service Advisor-automobile Passenger Car Dealership
6 months ago
Injambakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time**Job description** Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. **Responsibilities**: - Answer questions about service outcomes, schedule and book appointments, vehicle...
-
Service Advisor- Automobile Passenger Car Division
6 months ago
Okkiyam Thuraipakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time**Job description** Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. **Responsibilities**: - Answer questions about service outcomes, schedule and book appointments, vehicle...
-
Car Service Advisor
6 months ago
Chennai, India Maha IT Solutions Full timeLooking for Car service Advisor Minimum 2yrs experience as car service advisor is required. we are hiring service advisor for our service center in Jafferkhanpet. Job location is Chennai. Good salary plus incentives will be provided. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹35,000.00 per month Schedule: - Day...
-
Service Advisor
6 months ago
Ambattur, Chennai, Tamil Nadu, India Gurudev Motors Full timeAnswer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up - Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car - Manage and oversee the dealership’s workflow and schedule - Call customers to advise them...
-
Car Service Advisor
6 months ago
Coimbatore, Tamil Nadu, India Automechcars Full timeneed car service advisor, minimum 3 years experiance required **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Life insurance Schedule: - Day shift Supplemental pay types: - Performance bonus **Experience**: - total work: 3 years (preferred) Work Location: In person
-
Car Technician
3 weeks ago
Chennai, Tamil Nadu, India SSS CARS Full timeOur workshop is a multibrand car service center. We need car technician who is capable to do all mechanical work in all brand cars Pay: ₹8,086.00 - ₹25,000.00 per month Schedule: - Day shift **Experience**: - total work: 3 years (preferred)
-
Service Advisor
6 months ago
Velacheri, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time**Job description** Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. **Responsibilities**: - Answer questions about service outcomes, schedule and book appointments, vehicle...
-
Service Advisor
3 weeks ago
Guindy, Chennai, Tamil Nadu, India Workfreaks Corporate Service Pvt. Ltd. Full time**Position Overview**: The Service Advisor is responsible for providing exceptional customer service in the car showroom's service department. This role involves managing customer interactions, scheduling service appointments, providing vehicle recommendations, and ensuring customer satisfaction throughout the service process. The Service Advisor acts as a...
-
Car Tinker
3 months ago
Poonamallee, Chennai, Tamil Nadu, India SSS CARS Full timewe need experienced car tinker (denter) for our car service workshop Pay: ₹15,000.00 - ₹30,000.00 per month **Experience**: - total work: 3 years (preferred) Work Location: In person
-
Automobile Service Advisor
3 months ago
Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full timeService Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information...
-
Service Advisor
6 months ago
Coimbatore, Tamil Nadu, India Focus Engineering Full timeWe are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor will ensure customer...
-
Service Advisor
6 months ago
Chinniyampalayam, Coimbatore, Tamil Nadu, India Audi Coimbatore - Service Full time**Service Advisor** **1. Primary Responsibilities**: Managing customer interface assigned to him during service for all activities and enhance customer satisfaction. **A) Scheduling and arranging appointment** Ensure all required customer details are recorded in the existing customer database Check and analyze the SSO/RO sheet to clearly understand...
-
Service Advisor
6 months ago
Koundampalayam, Coimbatore, Tamil Nadu, India Chandra Hyundai Full timeA Service Advisor is a professional who assists customers at a car dealership to understand their car's maintenance or repair options and answers customer questions before they are scheduled with a Technician. **Salary**: ₹13,000.00 - ₹18,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the employer** +91 9994763959
-
Service Advisor
6 months ago
Coimbatore, Tamil Nadu, India Protouch Auto Detailers Full timeWe are looking for a Service Advisor to manage our Car Detailing Studio at Prozone Mall in Coimbatore. **Salary**: ₹15,000.00 - ₹27,000.00 per month Schedule: - Morning shift **Experience**: - total work: 1 year (preferred)