Tcs Hiring

3 weeks ago

Mumbai Maharashtra, India Tata Consultancy Services Full time

**Job Description:

- **

**Skills:

- **Experience in workday, HRSD, Service Now preferred, The Supervisor, HR Call Center ensures efficiency of service center operations, International voice process - Mandatory

**Location:

- **Mumbai

**Shift:

- **US Shift

**Responsibilities:

- **
- 8 to 12 years of Experience in International voice process - Mandatory
- 8 Years of experience in leading team
- US voice process experience - Preferred
- Experience in International HR Helpdesk - Preferred
- Excellent listener and empathetic communicator (oral & written)
- Excellent understanding of various processes of core US HR Operations
- Experience in Leading teams managing Tier 1 HR helpdesk for US Employees
- Should have experience in using Workflow / case management tools like ServiceNow, Remedy etc.

Qualifications :BACHELOR OF ARTS

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