Sales Assistant

4 days ago

Calicut, India illuminate infotech Full time

**Key Responsibilities**:
**Prospecting**: Identify potential customers through various sources such as lead lists, databases, and referrals.

**Cold Calling**: Initiate outbound calls to prospective customers to introduce products/services and create interest.

**Pitching**: Deliver compelling sales pitches that highlight the features, benefits, and value proposition of the company's offerings.

**Product Knowledge**: Develop a deep understanding of the products or services being sold in order to effectively address customer questions and objections.

**Needs Assessment**: Engage in conversations with customers to identify their needs and pain points, and tailor the pitch accordingly.

**Relationship Building**: Build rapport with potential customers, establish a positive and professional relationship, and adapt communication style to suit the customer's preferences.

**Objection Handling**: Address customer concerns, objections, and hesitations, providing accurate information to alleviate doubts and move the conversation towards a positive outcome.

**Closing Deals**: Utilize effective sales techniques to guide the customer towards making a purchase decision, securing the sale, and closing the deal.

**Upselling and Cross-Selling**: Identify opportunities to recommend additional products or services that align with the customer's needs, thereby increasing the value of the sale.

**Record Keeping**: Maintain accurate and up-to-date records of customer interactions, including details of conversations, sales progress, and any follow-up actions required.

**Sales Targets**: Meet or exceed individual and team sales targets to contribute to the company's revenue goals.

**Team Collaboration**: Coordinate with sales and marketing teams to align strategies, share insights, and contribute to the overall sales strategy.

**Continuous Learning**: Stay informed about industry trends, product updates, and competitive landscape to enhance selling techniques and product knowledge.

**Customer Feedback**: Gather feedback from customers and communicate insights to improve products, services, and sales processes.

**Skills and Qualifications**:

- Strong communication skills, both verbal and written.
- Persuasive and effective sales techniques.
- Active listening and empathy to understand customer needs.
- Resilience and persistence to handle rejection and objections.
- Ability to work independently and as part of a team.
- Proficiency in using CRM software and other sales tools.
- Time management and organizational skills.
- Adaptability to changing sales strategies and market conditions.
- Basic understanding of the products/services being sold.
- Positive attitude and a goal-oriented mindset.

**Education and Experience**:

- High school diploma or equivalent; some college education preferred.
- Previous experience in telesales, customer service, or related roles is a plus.
- Training in sales techniques and product knowledge will be beneficial.

**Job Types**: Full-time, Part-time, Fresher
Part-time hours: 35 per week

**Salary**: From ₹8,599.00 per month

**Benefits**:

- Work from home

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8078962762

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