
Customer Service Representative
2 weeks ago
**Job Type : On-site**
**Location : Hyderabad**
**Full-time, Internship**
**Immediate joiner**
**Responsibilities**
- Ask the right questions to understand customer challenges.
- Fixing appointments through cold/warm calling. Drive conversations with prospects that are relevant to their challenges and position how you can show ways to solve them.
- Maintaining customer records by updating account information on a periodic basis.
- Communicating courteously with prospects over the phone or other channels.
- Keep records of calls, conversations and capture information for the next follow up
- You will be a multi-tasker who can manage campaigns for multiple clients and cater to their needs
- Meet daily, weekly and monthly lead generation targets
- Maintain a daily log and reports
**Requirements**:
- You should be a passionate and aggressive salesperson.
- Understanding of various industries and relate to how technology can solve problems for them
- Ability to learn quickly about client’s services, solutions and products, and describe/explain them to prospects in a consultative manner
- Bachelor’s Degree, diploma or equivalent.
- Sales/telemarketing experience.
- Strong communication and organizational skills.
- Ability to work under pressure and multitask.
**Why should you consider The Smarketers?**
The Smarketers is an ITSMA Gold Award winner for ABM Innovation based in Hyderabad,India. Working with top business brands like Thomson Reuters, Acuvate, Savantis, among others. The Smarketers is looking for top talent excited about creating an identity in the Inbound and Account-based markets.
Pay: ₹200,000.00 - ₹300,000.00 per year
Schedule:
- Day shift
- Monday to Friday
- Night shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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