Patient Counselor

**GENERAL DESCRIPTION**: Schedule patients for surgery and complete appropriate paperwork.

**ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE**:

- Schedule patient appointments when needed - Counsel patient for all surgeries (cataract/retinal/glaucoma/cornea/lids, etc.)
- Stay current with the latest technologies & medications and be able to answer general patient questions (premium IOL’s, etc..)
- Verification of medical benefits for surgery and injections. - Discuss benefits and costs of non-covered benefits with patients
- Complete consent and other necessary forms for surgery
- Forward packet of surgical paperwork to appropriate surgical facility/hospital
- Inform patient of any pre-admission testing (labs, EKG, etc.) as needed. Also of what is expected day of surgery, answer any pre-surgical questions, and inform of follow up care.
- Schedule/board patient at correct facility (fax date/doctor/which eye/general information) with the appropriate boarding information per each surgical location requirements
- Type History & Physical forms
- Able to accurately complete surgery encounter form.
- Must comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
- Perform any other duties assigned to accomplish the task at hand.

**MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED**:
**Education**: - High School diploma required

**Experience**:

- Opthalmology work experience background preferred
- Must demonstrate data entry skills, knowledge of standard office equipment.
- Knowledge of medical insurance/benefits
- Ability to handle multiple activities effectively, exhibit good communication and intra-personal skills. Patient service oriented.
- Flexibility and dependability to meet demands of workplace and changes in the workplace.
- Ability to work in a team environment

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Fixed shift
- Morning shift

**Education**:

- Bachelor's (preferred)

Work Location: In person

Application Deadline: 15/12/2024
Expected Start Date: 01/01/2025