Need Female Tele Caller Executive at Velachery
2 weeks ago
Job Summary:
**Responsibilities**:
- **Outbound Calls**:
- Initiate outbound calls to potential customers from provided leads or databases.
- Introduce the company's products or services and explain their benefits.
- **Lead Generation**:
- Identify and qualify potential leads through effective questioning and engagement.
- Gather and record accurate information about the lead's requirements and preferences.
- **Product Knowledge**:
- Develop a comprehensive understanding of the company's products or services to effectively communicate their features and advantages.
- **Follow-up**:
- Conduct follow-up calls to nurture leads and convert them into potential customers.
- Address any questions or concerns and provide additional information as needed.
- **Targets and KPIs**:
- Meet or exceed daily/weekly/monthly targets for lead generation and conversion.
- Adhere to key performance indicators (KPIs) related to call volume, conversion rates, and customer satisfaction.
- **CRM Management**:
- Update and maintain customer information accurately in the Customer Relationship Management (CRM) system.
- **Feedback and Reporting**:
- Provide regular feedback on market trends, customer preferences, and competitor activities.
- Prepare and submit detailed reports on call activities and outcomes.
- **Customer Service**:
- Address customer inquiries and resolve issues promptly.
- Ensure a positive customer experience during every interaction.
**Requirements**:
- **Education**: Any Degree (Not Engineering)
- **Experience**: Proven experience as a tele caller or in a similar role.
- **Communication Skills**: Excellent verbal communication skills with a persuasive and confident demeanor.
- **Target-Driven**: Ability to work towards and achieve sales targets.
- **Resilience**: Ability to handle rejection and maintain a positive attitude.
- **Team Player**: Collaborative mindset and willingness to work with a diverse team.
- **Computer Skills**: Basic proficiency in MS Office and CRM software.
**"FEMALES ONLY"**
**"HYBRID MODEL"**
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Education**:
- Any Degree (preferred)
**Language**:
- English and Hindi (preferred), Tamil
Work Location: In person-Velachery
**Salary**: From ₹15,000.00 per month
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
Work Location: In person
**Speak with the employer**
+91 7349140002
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