Quality Expert
1 week ago
Hope you are doing well
ROLE - Quality Expert
PFA the Jd for Quality Expert
Education - BHMS - BAMS - MBBS- BPT- BUMS- BDS
Exp - 3 years Minimum
Job Location - Navi Mumbai (Airoli)
CTC - Max 7L PA, 7.5L P.A. (Depends Upon Interview and Experience)
Timing - 11 am to 8 pm with Sunday & Monday weekoff
JD:
Key Responsibilities:
- Ensuring Improvement in employee quality performance through Audits Performed, query resolution and feedback to employees on timeEnsuring standardization in assessment and knowledge transfer to employees through calibration sessionsEnsuring reduction in errors across all teams through on time quality briefings with employeesEnsuring employees are updated with latest updates and knowledge transfer on a regular basis during briefings and one-on-onesResponsible for publishing assigned daily reports and trackers as per defined schedule without errorsAttend client feedback calls to understand customer needs and ensure dissemination of the same across all teamsAlso identify client preferences and nuances during audits to improve the overall service quality
Functional Competencies:
- Knowledge of Medical Terminologies & Medical Report ReadingCommunication SkillsCoaching and Feedback Skills
ITS WORK FROM OFFICE
**Salary**: ₹500,000.00 - ₹750,000.00 per year
Schedule:
- Day shift
**Speak with the employer**
+91 8433793186
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