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Service Advisor
1 month ago
**Qualification:
- **Diploma in:
- 1) Automobile engineering
2) Mechanical engineering
**Experience: - **6 month -1 year.
**Location:
- ** Nagpur
**Skills:
- **2 Wheeler driving, experience:
- 1 to 2 years
4 Wheeler driving, experience:
- 6 months-1 year is must,
Great Verbal Communication Skills, presentable, Public Speaking.
**Roles and Responsibilities:
- **
- Communicates with clients about vehicle problems, insurance questions, and warranty issues
- Maintains positive relationships with clients to ensure repeat and return customers
- Approaches transactions with sales-minded professionalism and suggestively sell products and services to clients, including making clients aware of all packages and retail options available.
- Answers customer questions about services, including when to expect vehicle repairs
- Ensures customer vehicle is finished on time and details for customer services rendered and costs for those services, ensuring satisfaction at every step of interaction
- Acts as an advocate for clients when communicating vehicle problems and needs to repair department.
- Liaises with technicians about parts ordering to ensure requisite parts are available when vehicle repairs require them, and communicates any time restrictions to customers in timely manner.
Pay: ₹11,695.67 - ₹20,000.89 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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