Telesales Executive
2 weeks ago
**Key Responsibilities**:
- **Outbound and Inbound Calling**:
- Make outbound calls to prospective customers to promote products or services.
- Handle inbound calls to answer customer inquiries and resolve concerns.
- **Lead Generation and Conversion**:
- Identify potential leads, gather relevant information, and update the database.
- Follow up on leads and convert them into sales or successful appointments.
- **Product Knowledge and Presentation**:
- Understand and explain the features and benefits of products/services to customers.
- Provide accurate information and address customer questions confidently.
- **Customer Relationship Management**:
- Build and maintain strong customer relationships to enhance customer satisfaction.
- Collect feedback and address any complaints or suggestions professionally.
- **Documentation and Reporting**:
- Maintain records of calls, customer interactions, and sales progress in the CRM system.
- Prepare daily/weekly reports on performance and submit them to the supervisor.
- **Target Achievement**:
- Work towards achieving daily, weekly, and monthly targets as set by the management.
- Continuously improve sales performance through feedback and training
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
- Fixed shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
- Sales: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
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