Customer Care Executive

4 months ago

Jaipur Rajasthan, India Bravura Packers Full time

Job Advertisement: Customer Account Holder

Are you a highly motivated and dynamic individual with a passion for sales and account management? We are currently seeking a Customer Account Holder to join our thriving team and contribute to our company's continued success. This is an exciting opportunity to work in a fast-paced environment and build strong relationships with our valued clients.

**Company Description**:
We are a leading organization in the packaging sector and have established a reputation for excellence in our products. With a strong customer base and a commitment to innovation, we strive to deliver outstanding results and exceed our clients' expectations.

**Position Overview**:
As a Customer Account Holder, you will be responsible for managing a portfolio of key client accounts and driving sales growth. You will work closely with existing clients to understand their needs, provide exceptional customer service, and identify opportunities for upselling and cross-selling our products/services. Additionally, you will play a crucial role in acquiring new clients, conducting market research, and developing sales strategies to achieve revenue targets.

**Responsibilities**:
Build and maintain strong relationships with existing clients, acting as the primary point of contact for their needs and inquiries.
Proactively identify opportunities to upsell and cross-sell our products to maximize client satisfaction and revenue generation.
Develop a deep understanding of clients' businesses, industry trends, and market dynamics to provide strategic insights and recommendations.
Collaborate with internal teams, including sales, marketing, and product development, to ensure seamless delivery of products and exceed client expectations.
Keep abreast of competitor activities and market trends to identify new business opportunities and develop effective sales strategies.
Prepare sales reports and forecasts, track key performance indicators, and provide regular updates to management.

**Qualifications**:
Bachelor's degree in business, marketing, or a related field (or equivalent experience).
Proven experience in customer account management, preferably in the B2B Business.

Excellent interpersonal and communication skills, with the ability to build rapport with clients and negotiate effectively.
Strong analytical and problem-solving abilities to understand client needs and provide customized solutions.
Results-driven mindset with a track record of meeting or exceeding sales targets.
Self-motivated, proactive, and able to work independently as well as in a team environment.
Proficiency in CRM software and MS Office suite.

**Exp. Minimum 3 years**

**Salary**: ₹300.00 - ₹350.00 per week

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Jaipur, Rajasthan (required)

Ability to Relocate:

- Jaipur, Rajasthan: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 8432984329

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