Credit Controller

5 months ago

New Delhi, India Inmarsat Full time

Company Description

Inmarsat is the industry leader and pioneer of mobile satellite communications, and we offer an unrivalled portfolio of global satcom solutions and value-added services to keep people connected at all times - whether travelling on land, at sea or in the air.
Our customers are found in many different sectors - but they are typically businesses and organizations that need to communicate where terrestrial telecom networks are unreliable or simply cannot reach.

We are an enterprising and multicultural company. More than 55 nationalities are represented in our workforce, reflecting the global and dynamic nature of our business. We look for high-calibre, forward
- thinking, energetic people with a “can-do” attitude. We want people who thrive in a diverse and challenging work environment, who are receptive to change and who wholeheartedly embrace the opportunity to take responsibility for themselves and the company’s ongoing success.

**Job Description**:
**Primary role purpose**:
The role will report into the Managing Director of Inmarsat India Pvt Limited and work closely with the Inmarsat Indian account team, London based Credit control, Billing BU’s & other departments.
- Take full ownership of the credit management duties, managing the full collection cycle including payment plans, stop supplies, dispute management and ensuring customer accounts are fully reconciled, leveraging technology utilizing the company's credit management platform.
- Support the Inmarsat India team and global credit management team with credit collection activities from customers, such as BSNL, while building active staff relationship with key clients, GCM team, Sales team & Business Units.
- Working closely with GCM, GCS, Billing & Revenue assurance teams in London in checking invoices on behalf of billing, providing BSNL & other key customers updates / assistance in understanding and clearing invoices.
- Identification and escalation to management regarding customer situations requiring urgent attention. Staying current with billing system and product information, changes and updates.
- Assist Indian and global sales teams/account managers with ad hoc projects and other work, on as required basis.
- The role requires understanding the BSNL payment process and working closely with BSNL Corporate and Ghaziabad teams to ensure all steps are followed and timely payments are disbursed to Inmarsat.
- The role requires to follow payments with the CFAs of end customers like Indian Navy, Indian coast Guard, Shipping corporation of India, etc. so that they disburse payments on time to BSNL for onward disbursements to Inmarsat.

**Qualifications**:
**Essential Knowledge and Skills**:

- Bachelor’s degree from a renowned Indian university.
- 5 plus working experience with BSNL mainly in collections.
- Experience in using an AI powered order to cash platform.
- Experience of Account management with Government customers will be an added advantage.
- Telecom industry or Satellite communication’s background preferred.
- Currently doing business with BSNL for government projects.

Additional Information
**Inmarsat Values**:
Our values define Inmarsat’s culture and represent what we believe in. Inmarsat employees aspire to certain behaviours which support our corporate values, they create a stronger working environment and lie at the heart of our continued success as an organisation.
- Accountability - taking ownership, getting results and keeping our promises
- Respect - collaborating, embracing diversity and valuing differences
- Excellence - creating bold solutions for our customers and putting quality at the heart of everything we do

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