Principal Designer

2 weeks ago

Navi Mumbai, India Morningstar Full time

**Job Description of Principal Designer (International Wealth)**

**Hire location**: Mumbai or New Delhi (Hybrid, 3 days in office required)

**Hiring Manager**: Eric Cervantes

**Role classification**: Maker (non-managerial)

**Start Date**: ASAP (early Q4 2023)

We’re looking for a **Principal Designer** for our International Wealth Platform (Mumbai or New Delhi, India).

Guided by Morningstar’s investment principles, this team focuses on delivering meaningful long-term investment results to help investors reach their financial goals. Our complete wealth management platform serves clients’ needs at each stage of their life. In addition, the platform enables advisors to manage their practice through portfolio accounting and reporting, client communication, and analyst research. The platform also offers access to Morningstar’s best-in-class content, events, and thought leadership to help advisors best serve their clients. Everything we do is driven by our independent view, long-term investment approach, and relentless focus to always put investors first.

This role will be hybrid, with 3 days in-office required.

**What you’ll do**

In this role, you’ll be one of the most tenured Designers (UX/UI) on our India Design team and work with our on-location team of Designers as well as our Designers in Australia and the United Kingdom. This is an exciting time to join us as we’re bolstering our Design presence in Mumbai/New Delhi and building our user-centric culture with a team of amazing colleagues. You will report to our Senior Manager of Design. This role is part of Morningstar’s Maker (individual contributor) job career ladder for Design.

Your day-to-day will include ownership of the most complex user journey challenges our advisors, investors, and internal colleagues are currently facing. You’ll also lead design thinking for the future of our Wealth Marketplace offering. We’ve been hard at work understanding our user’s journey, personas, and the problems we’re solving for and need a strong **Principal Designer** to help piece together the puzzles and ensure a cohesive, delightful user experience across the investor/advisor lifecycle. You’ll speak to users early and often and help share insights across our business. Further, you’ll mentor our more junior Designers with your UX expertise and help build our Design practice for tomorrow.

**You’ll also**:

- Be a member of the International Wealth Design chapter, a team of talented designers across India, the United Kingdom, and Australia.
- Partner closely with International Wealth Design Leaders and Design leaders across Morningstar to grow our practice and Design community.
- Model Design excellence in craft and skill, thinking not only about the nitty-gritty details but also the bigger picture and how Design scales across the teams and wider organisation.
- Lead cross-functional teammates through quarterly planning, larger-scale design thinking workshops, discovery sessions, user research sessions, user testing, and design feedback sessions to bring the voice of the user into everything we do.
- Guide through highly ambiguous problem spaces to solve our users and customer’s most complex problems. You feel comfortable taking charge and figure out where to go next without direction
- Work with the Wealth Marketplace leads from Product, Engineering, Method, Marketing, Sales, Implementation, and other disciplines to provide creative direction across projects with guidance from senior design leadership.
- Work with other like-minded Design practitioners across Morningstar to influence work in the wider organization and bring the best of craft into our teams.
- Be responsible for providing feedback and reviewing design outputs of more junior designers working within the Wealth Marketplace team; ensuring we always keep the design bar high.

**Who you **are.**

**Primary Focus**: Service Design / Product Design
- You have excellent skill in 3 or more of these craft areas and can teach it to others: UX Design, Service Design, User Research, Content Strategy, Information Architecture, Design Systems, Accessible Design, Design Workshopping, Visual Design or UX Engineering.
- Contribute to and guides others in significant and unique projects requiring an in-depth analysis of multiple factors with high variability and ambiguity.
- Can demonstrate broad design expertise or unique knowledge.
- Guide the user experience across a sizable product/service, leads the team towards a solution, and helps coordinate the work of other designers with support from other design, product, marketing, and engineering leaders.
- Contribute to the development of company goals in creative and effective ways promoting alignment, strategy, and prioritisation.

**Process / Collaboration**
- Establish the scope of multiple projects and initiatives; juggle multiple workstreams; clarify how decisions impact business goals; and guide the team to execute your desig

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