Telecaller
6 months ago
Outbound Calls: Make outbound calls to potential leads (students and parents) to promote study abroad programs and services.
Appointment Scheduling: Schedule appointments for prospective students to meet with counsellors or attend informational sessions.
Follow-up: Follow up with leads to nurture them through the enrolment process.
Database Management: Maintain accurate and up-to-date records of calls, inquiries, and leads in the CRM system.
Customer Service: Address any queries or concerns raised by prospective students in a professional and courteous manner.
Target Achievement: Meet or exceed monthly and quarterly targets for lead generation and conversion.
Qualifications:
High school diploma or equivalent (Bachelor's degree preferred)
Proven experience in telemarketing or customer service
Excellent communication and persuasion skills
Ability to handle rejection and objections positively
Good organizational and time management skills
Proficiency in MS Office and CRM software
Knowledge of study abroad processes and programs is a plus
Pay: From ₹20,000.00 per month
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
Work Location: In person
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