Optometrist

7 months ago

Mogappair West Chennai Tamil Nadu, India SPECSMATE Full time

**Responsibilities**

**Area Activities expected to be performed by a Specsmate Optometrist**

Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up
**Customer focus**:
Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to
**Driving Net **deliver the best shopping experience to the customers
**Promoter Score**

Understanding the POS system to ensure that the transactions are processed effectively

Being dedicated to customer satisfaction and resolving any concerns that the customer has

Following the 12-step Optometry process at **Specsmate**, during the eye check-up

**Eye check-up & **Sharing the prescription clearly and educating the customer about single vision and progressive

**dispensing **lens while recommending the appropriate lens and/or frames

Performing a quality check of the lenses fitted before handing over the product to the customer

Presenting the customer with an optimal selection of products based on customer preferences
**Product**

Understanding the unstated needs of the customer, asking relevant questions, and picking the
**recommendation **right time to pitch the recommended solutions

Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs
**Achieving sales**

Post making the sale, coordinating with the customer for product pick-up, after receiving due
**Vs. Plan & SOP **communication from the warehouse. In case of returns, he/she is expected to understand the
**adherence **reason and try to resolve the same to control the return percentage.

Maintaining the store as per Specsmate standards, cleaning the frames and other equipment

**Store upkeep & **regularly, and ensuring there is no deviation as per the SOP

**maintenance **Ensuring the security of all Specsmate equipment and that there is no shortage of stock units or damage in the store

**Personal attributes & competencies**

Minimum qualification: Diploma in Optometry

Ability to build rapport and trusting relationships

Ability to understand unstated needs of the customer and offer solutions

Clear communication and active listening skills

Ability to adapt to changing environment and openness to learn

Proactive task ownership, result-orientation, and customer-orientation

Ability to multitask and organize activities based on priority

Hiring Optometrist

CONTACT

PHONE:
7200927477

WEBSITE:
EMAIL:
**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Weekend availability
- Weekend only

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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