Flm Flexi Banker

**Job Information**:
- Salary
- **₹ 400000 - 700000**- No. of Openings
- **3 opening**- Required Skills:

- **customer service,client relationship**- Job Experience:

- **1 - 5 years**- Job Qualifications
- **Bachelor's Degree**

Job role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer engagement. The role bearer would be responsible for providing customer service, cross-sell and deepening of accounts for a designated branch. The role bearer is responsible for forging effective relationships with customers and ensuring quality customer service is delivered consistently, contributing to achieving larger branch banking

Roles & Responsibilities

Key / Primary Responsibilities of the Role - List the primary deliverables

"- Giving the client need based product solutions and, in the process, aligning client requirements with business specifics
- Assessing customer propensity and ensuring higher product penetration per relationship
- Referencing for more business from existing customers
- Handle customer queries and complaints
- Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc.
- Assist in closure of all observations on audit report"

Secondary Responsibilities - List the deliverables other than primary, but essential for the role
- Perform audit and ensure compliance to internal and external regulations and guidelines

Key Success Metrics

Share of customer wallet, Product Cross Sell targets