End User Support Technician

3 months ago


Hyderabad Telangana, India Ensono Full time

**About us (Ensono)**

**Responsibilities**:
We want all new Associates to succeed in their roles at Ensono. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Required Qualifications. If you do not meet all the Preferred Qualifications, we still encourage you to apply.

**Experience Level**:

- Bachelor’s Degree from an accredited University, preferably in Computer Science or Information Systems, or equivalent experience.
- IT Industry Certifications are a plus (Okta, O365, MCSE.)

**Technical Skills (Mandatory Skills)**
- Desktop support technician specializing in the support of Windows & Apple Mac based systems, related software and peripherals.
- Desktop Support is responsible for supporting the hardware of all desktops & laptops as well as the peripherals that are connected.
- Managing and maintaining ticket SLA’s & driving First Call Resolution.
- OS installation / Configuration / Troubleshooting for all desktops and laptops.
- Desktop Support is responsible for the phones & network, as well as owning support from the switch port to the desk.
- The support also covers conference rooms for all of the Audio video equipment which includes projectors & video conference equipment.
- First point of contact for laptop/desktop, Printers, mobility devices, In-tune support, Asset management.
- Desktop Support is responsible for testing of Desktop images / Packages as in when new packages are delivered.
- Installing and upgrading Operating Systems and Computer software.
- Troubleshooting Networking and connection issues as and when required.
- Proficient knowledge of antivirus software.
- Good written and verbal communication skills
- Excellent written and verbal communication skills.
- Proficient in computer operating systems such as Mac, Linux, and Windows
- Exceptional time-management and multitasking abilities
- Strong problem-solving and interpersonal skills

**Shift Timings**

**General Shifts


  • User Technician

    3 days ago


    Gachibowli, Hyderabad, Telangana, India iCIMS Talent Acquisition Full time

    Overview: iCIMS' User Technician plays a key role in ensuring the iCIMS employees have the tools and technology needed to make an impact at a global scale. In this role, you will be provided with leading tools and technology to help you support our team members. You will have an opportunity to lead multiple technology projects and programs, collaborate with...


  • Hyderabad, India IQ-EQ Full time

    Company Description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. **Job Description**: **Responsibilities** We have an exciting opportunity for an experienced, innovative,...


  • Hyderabad, Telangana, India New Relic Full time

    Req ID- FY25|G&A|#6738- Location(s)- Bangalore, India; Hyderabad, India;- Work arrangement(s)- Fully Remote (works exclusively from home)- Your opportunity- New Relic is seeking a highly motivated individual to join our IT Support team! This role incorporates Tier 1 and Tier 2 technical support, ranging from password resets to systems administration. In...


  • Hyderabad, Telangana, India Warner Bros. Discovery Full time

    **_Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are ** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our...


  • Hyderabad, Telangana, India Live Connection Full time

    Hiring for Production Support Technician (Software development Analyst) for one of the top esteemed company in Hyderabad. Role: Production Support Technician **Required**: 1+ yrs of C#, SQL (Exp. 1 to 3 Yrs) - Bachelor's degree in Computer Science, Information Systems, or related field. - At least 12 months of experience as a Production Support Technician...


  • Hyderabad, Telangana, India Apple Full time

    **Summary** Posted: 2 Dec 2024 Role Number**:200580651** Imagine what you could do here! The people here at Apple don’t just create products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing...

  • IT Technician

    1 month ago


    Rani Gunj, Hyderabad, Telangana, India Padmasai Finance Private Limited Full time

    **Job Title: IT Technician** **Company:Padmasai Finance Pvt Ltd** **Location: Hyderabad, India** About Us: Padmasai Finance Pvt Ltd is a leading financial services company dedicated to providing comprehensive solutions to our clients. With a focus on integrity, innovation, and excellence, we strive to exceed expectations and drive sustainable growth for...


  • Hyderabad, Telangana, India Milestone Technologies, Inc. Full time

    **Company Overview**: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for...


  • Hyderabad, Telangana, India Milestone Technologies, Inc. Full time

    **Company Overview**: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for...


  • Hyderabad, Telangana, India Milestone Technologies, Inc. Full time

    **Company Overview**: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for...

  • Electrical Technician

    4 months ago


    Hyderabad, Telangana, India Sindoori Management Solution Full time

    **Job Summary**:The electrical technician is responsible for the installation, maintenance, and repair of electrical systems and equipment. This role requires a strong understanding of electrical principles, safety procedures, and the ability to work independently or as part of a team. **Responsibilities**: **Installation and Maintenance**: Install,...


  • Banjara Hills, Hyderabad, Telangana, India ABR CAFE BAKERS & PVT LTD(CAFE NILOUFER) Full time

    Desktop Support Technicians often have the following duties and responsibilities: - Install, upgrade, support, and troubleshoot for printers, computer hardware, and any other authorized peripheral equipment - Perform general preventative maintenance tasks on computers, laptops, printers, and any other authorized peripheral equipment - Diagnose and resolve...

  • Service Technician

    3 months ago


    Cherlapally, Hyderabad, Telangana, India Gravton Motors Private Limited Full time

    **Job Summary**: The **Service Technician** will be responsible for performing maintenance, repair, and troubleshooting on electric two-wheelers. This role requires hands-on skills in both mechanical and electrical systems, focusing on ensuring the smooth operation and reliability of our vehicles. The Service Technician will work closely with engineers and...

  • Service Technician

    1 month ago


    Cherlapally, Hyderabad, Telangana, India Gravton Motors Private Limited Full time

    **Job Summary**: The **Service Technician** will be responsible for performing maintenance, repair, and troubleshooting on electric two-wheelers. This role requires hands-on skills in both mechanical and electrical systems, focusing on ensuring the smooth operation and reliability of our vehicles. The Service Technician will work closely with engineers and...


  • Hyderabad, Telangana, India Tata Consultancy Services Full time

    Tata Consultancy Services is seeking a Technical Support Specialist to join our team in Hyderabad. This role requires 4+ years of experience and excellent communication skills.We offer an attractive salary of ₹800,000 per annum, making it a great opportunity for career growth.Job Description:As a Technical Support Specialist, you will be responsible for...


  • Somajiguda, Hyderabad, Telangana, India Vedhas Technology Solutions Pvt Ltd Full time

    As a CCTV Technician, you will be responsible for: - Installing, configuring, and maintaining CCTV systems, including cameras, monitors, recording equipment, and related peripherals. - Conducting site surveys to assess security needs and recommend appropriate CCTV solutions based on client requirements and budget considerations. - Running cables, wiring...

  • Help Desk Technician

    2 months ago


    Hyderabad, India Tata Consultancy Services Full time

    Helpdesk TechnicianExperience: 4+ YearsLocation: HyderabadRequired Technical Skill Set:Windows Operating System, Remote Desktop Client, Mobile Device ManagementJob DescriptionKnowledge on End User Computing Devices (Laptop / Desktop / VDI)Ability to provide technical support over the phoneExcellent Oral and Written Communication skillsHands on Experience on...

  • Help desk technician

    2 months ago


    Hyderabad, India Tata Consultancy Services Full time

    Helpdesk Technician Experience: 4+ Years Location: Hyderabad Required Technical Skill Set: Windows Operating System, Remote Desktop Client, Mobile Device Management Job Description Knowledge on End User Computing Devices (Laptop / Desktop / VDI) Ability to provide technical support over the phone Excellent Oral and Written Communication...


  • Hyderabad, Telangana, India AVI-SPL Full time

    Long Description: **Job Summary**: The AVI-SPL Onsite Support Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. **Essential Duties & Responsabilities**: -...


  • Hyderabad, Telangana, India Progress Full time

    We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a **IT End User Systems Administrator II** and help us do what we do best: propelling business forward. **In this role, you will**: - Manage user and computer accounts in...