Customer Service Executive
2 weeks ago
**Responsibilities**:
- Maintain an updated knowledge of the organization's products, services, and customer service policies
- Document customer interactions when necessary, compiling documents and forwarding information to interested parties
- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
- Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
- Assist clients by demonstrating the use of goods and programs and answering any questions they may have
- Participate in training opportunities provided by the organization or by outside entities
**Qualifications**
- 2+ years of previous customer service experience
- Good communication skills
- Familiarity with customer-relationship management (CRM) software programs
- Strong command of written and verbal English
- Excellent organizational and multitasking skills
**Salary**: ₹10,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Speak with the employer**
+91 9205760888
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