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System & Network Support Exe
2 weeks ago
**About the Role**
We are seeking a highly motivated and detail-oriented System and Network Support Executive to join our team In this role, you will play a vital part in ensuring the smooth operation of our IT infrastructure and providing exceptional support to our staff.
**Responsibilities**:
- Provide technical support to staff for desktops, laptops, and peripherals.
- Troubleshoot and resolve system and network issues effectively.
- Perform routine system maintenance tasks including software updates, backups, and security checks.
- Manage IT assets including hardware, software licenses, and warranties.
- Install and configure network devices (if applicable).
- Monitor network performance and identify potential issues. (experience with network monitoring tools a plus)
- Assist with office operations tasks as needed (e.g., printer setup, user account management).
- Maintain a strong understanding of IT best practices and security protocols.
- Document procedures and solutions for future reference.
**Qualifications**:
- Minimum 1-2 years of experience in a system and network support role.
- Proven ability to troubleshoot and resolve technical problems.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and work independently.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
- Working knowledge of network concepts (TCP/IP, DNS, etc.) is preferred.
- Experience with server management (Windows Server, Linux) is a plus.
- Experience with a CRM system is a valuable asset.
**Job Types**: Full-time, Permanent
Pay: ₹97,194.29 - ₹400,000.00 per year
**Benefits**:
- Cell phone reimbursement
Day range:
- Monday to Friday
Shift:
- Day shift
Work Location: In person
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