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Patient Relations Coordinator

1 month ago


Mumbai, India Sreo Nexus Pvt Ltd Full time

**Patient Relation Executive(Floor Coordinator)**

Should have 2-5 years of relevant hospital or Hotel Industry experience.

**Salary**: Rs. 15 k to 18 k (Gross Salary)

Ø Personally handle queries to ensure accurate & courteous communication, providing all required information

Ø Provide an effective communication link between Client and medical staff

Ø Maintains quality service by establishing and enforcing organization standards

Ø Ensure service is proactive & responsive whether in person, on the telephone or via mail.
Confident with a pleasing personality

Ø Self motivated individuals to achieve targets

Ø Good communication & Presentation Skills

Ø To greet the Clients approaching them for assistance

Ø Identify the complaints, investigate and inform to the concern department

Ø To be aware of the Scope of Services that the Clinic offers

Ø To guide the Clients with the information of the services

Ø Any other work assigned by the management from time to time

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)