Patron Delight Officer

**GENERAL** **PURPOSE** **OF** **THE** **POSITION**
The purpose of this post is to handle a team of front liners. Accountable for issuing floats & handle cash, Interaction with the IT team for POS machines backup.
**JOB** **FUNCTIONS**
**1** Responsible for leading a team of 7 10 employees.
**2** Accountable for issuing floats & handling cash in starting & end of his shift respectively
**3** Should be intellectual enough to inspire his team & for giving them a backup support for doing
suggestive selling to increase the revenue of the Cinema.
**4** Responsible for interacting with the technical team to have the proper machine backup in Canteen area.
**5** Interacts with IT team on regular bases to have proper POS machines backup in Canteen & Box Office area & for proper server functioning.
**6** Responsible that his team should be well groomed.
**7 **immediate supervisor.
**8 **Responsible for pilferage during the shift.
**9** Responsible for area been designated to be maintained with proper hygiene and sanitization process.

**10** Responsible for any equipment damage during his operation hours due to miss handling by his team

**LEVEL** **OF** **INTERACTION**
**INTERNAL** **FUNCTION**
**1** Unit Head Daily reporting of day to day operations.
**2** Assistant Manager BO revenue; Training of Cinepolite associates
**3** HR Coordinators Staffing related
**4** Cinepolite Associate Team Involvement and daily reporting of associates
**5** Cinepolite Associates

**CONCEPT** **MANDATORY** **DESIRE**
**AGE** 21-22 Years
**EDUCATION** Must be a graduate. Diploma holder in Hotel Management/IHM.
**SPECIALITY** Hotels and Restaurant Background, Hotels and Restaurant Background,
**LANGUAGE** **TO** **USE** English & Local language English & Local language
**LOCATION** Cinema
**EXPERIENCE** Hotel/Restaurants/Service year of experience in Entertainment or
Industry in Operations. Hospitality Industry.
**YEARS** **OF EXPERIENCE **2-3 Years 4 Years

Role Operations - Other

Industry Type Hotels & Restaurants

Department Customer Success, Service & Operations

Employment Type

Role Category Operations

Education

UG : BHMCT - Hotel Management, Diploma - Hotel Management, BHM - Hotel Management

PG:
Doctorate:
**Salary**: ₹14,000.00 - ₹16,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Speak with the employer**
+91 959918-0761