Communication Trainer, Account Health Support

5 days ago

Hyderabad Telangana, India Amazon Dev Center India - Hyderabad Full time

Previous experience of 3 years in training.
- Certified Communication trainer with good communication skills - oral and written
- Good interpersonal skills - ability to work with and influence multiple Training Team members/ Stakeholders across different sites globally
- Knowledge of MS Office Tools. Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Chrome and Outlook.
- Time Management, prioritization and organization
- Adaptability for a rapidly changing environment and requirements, Flexibility to work in different shifts.
- Ability to analyze, identify issues and recommend solutions.
- Ability to build reports and dashboards for monitoring performance during training.

The Communication trainer facilitates training of all specialists in Account health support team, drives initiatives and programs to improve voice/written performance at the local site, and examines data to identify the continuous learning needs of the site. Our initial training approach is to facilitate communication coaching basis market place level nuances for new hires that inspires a focus on their speaking and written quality.

Key job responsibilities
Continuous learning initiatives are developed as a team, with peers at other support organization, and with the quality and instructional design as a whole. You will be responsible for designing, building, auditing content, and using data to determine the effectiveness of communication training initiatives. A solid applicant should be able to display not only the capability to train, but also the ability to care about performance, coach, analyze data and improve upon existing processes. You will also engage in coordinating and handling all aspects of training needs for the local site and network. Coordination includes, but is not limited to, scheduling all training classes and needs, leading all required onboarding tasks owned by the Training team for new hires, driving engagement of new hire classes, keeping a keen eye on opportunities to care about engagement on the team and site level, tracking, and reporting completion of all trainings at a site level. The Communication trainer should also possess good process improvement background that focuses on driving initiatives in not only the training space, but also on a site and network level.

About the team

Hyderabad, TS, IND

Hyderabad, TS, IND
- A graduate in any field of study.
- High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge
- Creative problem solvers and good analytical skills
- Good mathematic and organizational/time management skills
- Resilient, cares about others development, and displays ownership for one’s own personal development and a desire for career progression
- Consistent record of process improvement within the training department - Comfortable in a fast-paced, multi-tasked, high-energy environment

  • Site Trainer

    1 week ago

    Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    2+ year of experience in training, classroom instruction, or related experience; preferably in a contact center environment - Expertise developing, planning, implementing and assessing training; - Demonstrated experience developing training materials, job aids and online tutorials; - Good communication skills for the purpose of knowledge transfer and skill...

  • Communication Trainer, Account Health Support

    1 week ago

    hyderabad, India Amazon Dev Center India - Hyderabad Full time

    The Communication trainer facilitates training of all specialists in Account health support team, drives initiatives and programs to improve voice/written performance at the local site, and examines data to identify the continuous learning needs of the site. Our initial training approach is to facilitate communication coaching basis market place level...

  • Communication Trainer, Account Health Support

    4 weeks ago

    Hyderabad, India Amazon Dev Center India - Hyderabad Full time

    The Communication trainer facilitates training of all specialists in Account health support team, drives initiatives and programs to improve voice/written performance at the local site, and examines data to identify the continuous learning needs of the site. Our initial training approach is to facilitate communication coaching basis market place level...

  • Communication Trainer

    2 weeks ago

    Hyderabad District, Telangana, India Manning Consulting Full time

    Hiring For Voice & Accent Trainer Profile - Voice & Accent Trainer Experience 2+ years in Voice & Accent Trainer, Communication trainer, Communication coach, Voice Coach, Trainer. Excellent Communication Skills required. Package Upto 6.5LPA Shift-Day Shift 5 days working Location - Hyderabad Find it interesting, Please call me on 9362502648 Pay:...

  • Communication Skills Trainer

    3 weeks ago

    Hyderabad, Telangana, India IntouchCX Full time

    About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Product Trainer

    4 weeks ago

    Hyderabad, Telangana, India Dr POSITIVE HEALTH SCIENCES PVT LTD Full time

    Greetings from Dr Positive health sciences Pvt Ltd. Hiring for Product Trainer-KPHB **PRODUCT TRAINER DUTIES** - Instruct representatives on how to maximize functionality of relational database to effectively manage their sales territories and expenses. - Require use of PowerPoint presentations, classroom training and one on one tutoring with new...

  • Communications Trainer Ii

    2 months ago

    Hyderabad, Telangana, India Webhelp Full time

    **Training & Quality** **Location** - Hyderabad, India*** Job Title: Communications Trainer II **Job Description**: Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and...

  • Communication Trainer

    4 weeks ago

    Hyderabad, Telangana, India Manning Consulting Full time

    Min 3 Yrs Work experience working in BPO settings - Min 1 Yr as Communication Trainer in BPO settings - Voice Process experience Only - 5 Days Working - WFO Mode - Rotational Shifts - Excellent Communications Skills **Job Types**: Full-time, Permanent Pay: Up to ₹680,000.00 per year Schedule: - Day shift - Rotational shift **Education**: - Bachelor's...

  • Call Center Product Trainer

    4 weeks ago

    Hyderabad, Telangana, India Dr POSITIVE HEALTH SCIENCES PVT LTD Full time

    Greetings from Dr Positive health sciences Pvt Ltd. Hiring for Product Trainer-KPHB **PRODUCT TRAINER DUTIES** - Instruct representatives on how to maximize functionality of relational database to effectively manage their sales territories and expenses. - Require use of PowerPoint presentations, classroom training and one on one tutoring with new...

  • Account Health Support Specialist

    2 months ago

    Hyderabad, India Amazon Dev Center India - Hyderabad Full time

    Overview: strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. The Account Health Specialist within the Account Health...

  • Account Health Support Specialist

    4 weeks ago

    Hyderabad, India Amazon Dev Center India - Hyderabad Full time

    Overview: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Health Specialist within...

  • Account Health Support Specialist

    2 weeks ago

    Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    Overview: strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. The Account Health Specialist within the Account Health...

  • Account Health Support Specialist

    2 weeks ago

    Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    Overview: strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. The Account Health Specialist within the Account Health...

  • Trainer

    2 weeks ago

    Hyderabad, Telangana, India Wipro Limited Full time

    Hyderabad, India - DOP - 3062459 **Job Description**: **Role Profile** **Trainer** **Role Definition** The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and...

  • Health Counsellor

    7 days ago

    Hyderabad, Telangana, India Twin Health Full time

    **Twin Health** At Twin Health, we empower people to reverse, prevent and improve chronic metabolic diseases. Twin Health invented The Whole Body Digital Twin, a dynamic representation of each individual's unique metabolism, built from thousands of data points collected daily via non-invasive sensors and self-reported preferences. The Whole Body Digital...

  • Communication Trainer

    3 weeks ago

    Hyderabad, India Ishmeet Consultant Full time

    From 1 to 6 year(s) of experience - ₹ 4-7 Lacs P.A. - Hyderabad/Secunderabad**Roles and Responsibilities** Greetings From Ishmeet Consultant !! **Perks and Benefits** Key Skills - soft skill trainercommunication trainer - process trainertrainervna trainer - Skills highlighted with ‘‘ are preferred keyskills Education - UG:_Any...

  • Trainer- Labelling

    4 weeks ago

    Hyderabad, Telangana, India Wipro Limited Full time

    Hyderabad, India - DOP - 3062233 **Job Description**: **Role Profile** **Trainer** **Role Definition** The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and...

  • Product Trainer

    2 weeks ago

    Jntu Kukat Pally, Hyderabad, Telangana, India Dr POSITIVE HEALTH SCIENCES PVT LTD Full time

    Greetings from Dr Positive health sciences Pvt Ltd. Hiring for Product Trainer-KPHB **PRODUCT TRAINER DUTIES** - Instruct representatives on how to maximize functionality of relational database to effectively manage their sales territories and expenses. - Require use of PowerPoint presentations, classroom training and one on one tutoring with new...

  • Communication Trainer

    3 weeks ago

    Hyderabad, India Ishmeet Consultant Full time

    From 2 to 7 year(s) of experience - ₹ 4.25-7.5 Lacs P.A. - Hyderabad/Secunderabad, Bangalore/Bengaluru**Roles and Responsibilities** Any Graduate /Ug with min 2 year Communication Trainer Experience can apply. Salary upto7.5 lpa Location : BangaloreIf Interested kindly share me your resume of communication trainer **Perks and Benefits** Key Skills -...

  • General Trainer

    2 weeks ago

    Hyderabad, Telangana, India Gold's Gym Gopanpalli Full time

    **General Trainer - Gold's Gym Gopanpalli (Male and Female)** **Location**: Gopanpalli, Hyderabad **About Us**: At Gold's Gym Gopanpalli, we are committed to helping our members achieve their fitness goals through expert guidance, state-of-the-art facilities, and a motivating atmosphere. With a focus on innovation and personalized fitness solutions, we...