Na Renewal Services

2 months ago


Mumbai, India Willis Towers Watson Full time

NA Renewal Services
- Mumbai, IN

June 13, 2023

**About WTW**:
Our distinct, connected perspective across talent, assets and ideas unlocks potential for our clients. While many just look at mitigating the downside, we see how a unified approach to people and risk is a path to growth. Powered by market analytics and behavioral insight, our integrated teams reveal hidden value within the critical intersections of our clients’ organizations. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals.

**Responsibilities**:

- Handle mailbox as per process and timeliness.
- Prioritize and organize work on daily basis as per business requirement.
- Ensure adherence to compliance procedures.
- Completing Mandatory trainings on time.
- Work closely with onshore teams to ensure effective delivery of client service.
- Ensure ongoing, effective relationships with stakeholders (Internal - Offices/External - Carrier’s).
- Participate and contribute in potential process improvement areas.
- Deliver as per defined KPI’s for the role - Maintain Quality, Productivity, Turnaround standards.

**Top 6 Competencies**
- Business Communication
- Analytical Skills
- Client Focus
- Creative and Logical Thinking
- Eye for detail
- Time management

**Qualifications/ Experience**:

- Graduate (Any Stream)
- Minimum 1 year experience in an insurance process preferable.

**Skills**:

- Good verbal and written communication skills.
- Energetic, enthusiastic individuals.
- Logical thinking skillset is a must.
- Ability to learn new processes & systems and should be adaptable to changes.
- Ability to prioritize and organize tasks, work within stiff timelines.
- Ability to work independently and as part of a team.
- Ability to work under pressure and meet tight deadlines.

**Knowledge**:

- Good understanding of Insurance Principles.
- Good understanding and knowledge of MS office (Especially MS Excel).


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    2 months ago


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