Tele Caller Executive
7 days ago
**Job Title: Female Tele Caller**
**Location**: Swaroop Cold Storage, Water Works Road, Aishbagh, Lucknow, Uttar Pradesh, 226004.
**Job Type**: Full-time
**Salary**: 9000.00 Rs.
**Experience**: Fresher and Experienced.
We are seeking a motivated and enthusiastic Female Tele Caller to join our dynamic team. As a Tele Caller, you will be responsible for engaging with prospective clients, providing them with information about our products or services, and helping to drive sales. You should be confident, personable, and have excellent communication skills. Your ability to handle multiple calls, understand customer needs, and provide exceptional service will be key to your success in this role.
**Key Responsibilities**:
- Make outbound calls to potential customers and clients to promote our products or services.
- Provide accurate and detailed information to customers about product features, pricing, and promotions.
- Handle inbound calls, address customer inquiries, and resolve issues promptly.
- Record all customer interactions in the system, maintaining accurate and up-to-date records.
- Follow up with leads and customers as needed to ensure satisfaction and build long-term relationships.
- Achieve daily, weekly, and monthly call and sales targets.
- Handle customer objections and convert inquiries into sales.
- Collaborate with the sales and marketing teams to align with company goals.
- Maintain a positive and professional demeanour while interacting with customers.
**Requirements**:
- Excellent verbal communication skills in Hindi & English.
- Ability to work independently and as part of a team.
- Strong customer service orientation and ability to build rapport with clients.
- Good listening skills and attention to detail.
- Prior experience in telecalling or customer service is a plus, but not mandatory.
- Ability to handle objections and work towards conversion.
- Basic knowledge of computer systems and CRM software.
- High school diploma or equivalent; a college degree is a plus.
**Benefits**:
- Opportunity for career growth and development.
- A positive and supportive work environment.
**Job Types**: Full-time, Fresher
Pay: From ₹9,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (required)
- total work: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
**Location**:
- Aishbagh, Lucknow, Uttar Pradesh (required)
Work Location: In person
Expected Start Date: 01/01/2025
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