Tele Calling Ccnr
2 months ago
**Purpose of the Role**:
To ensure collection efficiency, contributing to company's overall growth.
**Role Description**
- Responsible to call customer and remind for payment.
- Responsible to act as a bridge between field executives and team leaders
- Responsible for constantly follow up Arrears payment
- Work consistently to rectify billing error
- Responsible for Analysis and feedback of unpaid accounts
- Follow up for reactivation of inactive accounts.
**Key Result Areas**:
To contribute towards company's profitability by ensuring 100% collection both in terms of customer
and value resulting to a sustained business with desired customer satisfaction.
**Education**:
Should have Graduate or equivalent degree
**Work Experience**:
- Should have minimum of 1 - 6 years of relevant work experience in Retention role (English Voice
process)
- Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound.
(Voice process)
- Should have experience handling MIS or strong experience with MS excel, MS word
- Should possess excellent communication and interpersonal skills.
- Immediate Joiners or Max 15 days notice period preferred
- Language preferred - English & Tamil
- Week Off: 6 days working & 1 day rotational week off / Rotational Day shifts.
- Age : Not more than 33 years
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹8,086.00 - ₹27,497.16 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer support: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 8098972273
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