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Telesales Executive

1 month ago

Bengaluru Karnataka, India Jobstop Solutions Pvt Ltd Full time

**Key Responsibilities**
- Make outbound calls to prospective customers to generate leads for personal loans.
- Handle inbound calls, providing information on loan products and services.
- Achieve daily, weekly, and monthly targets as assigned by the team lead.
- Maintain accurate records of all customer interactions and update the CRM.
- Address customer concerns, offering solutions and managing follow-ups.
- Collaborate with the sales and support team to ensure a seamless customer experience.

**Qualifications & Skills**
- **Experience**: Minimum of 1-2 years of experience as a telecaller in the personal loan sector.
- **Education**: Bachelor’s degree in any discipline (preferred).
- Strong understanding of personal loan products and related customer needs.
- Excellent communication and negotiation skills.
- Proficient in using CRM software and MS Office.
- Ability to work in a target-driven environment.
- Strong customer service orientation and problem-solving skills.

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Sales: 1 year (required)
- Customer service: 1 year (preferred)

Work Location: In person