Service Now Administrator

1 day ago

Shaikpet Hyderabad Telangana, India CentriLogic Full time

Do you demand the best from your professional career? Are you inspired by excellence? At Centrilogic, you will have the power to make a real impact. Come and join us in our mission to help companies become better digital versions of themselves.

PURPOSE AND OBJECTIVES

Headquartered in Canada and with regional headquarters in the U.S. and the United Kingdom, Centrilogic delivers smart, streamlined solutions to clients worldwide.

The Service Assurance organization is committed to the success of our customers through outstanding technical support. We are not merely a Call Centre We actively investigate customer issues by mastering diverse technologies and by working intensively with the products we offer. We measure our success by customer satisfaction.

**EXPECTATIONS AND TASKS
- Design, develop, configure, and maintain Service Now instances to meet organizational requirements.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions within the Service Now platform.
- Customize and extend Service Now functionalities through scripting (JavaScript), workflow configuration, and integrations with third-party systems.
- Manage user access, roles, and permissions within Service Now, ensuring compliance and security standards are met.
- Develop and maintain custom reports, dashboards, and analytics to provide insights into IT service performance, operational trends, and key metrics.
- Implement automation workflows and orchestration processes to streamline service delivery, incident resolution, and change management.
- Monitor system performance, troubleshoot issues, and implement optimizations to ensure the reliability and scalability of the Service Now platform.
- Stay abreast of industry best practices, new features, and emerging technologies in the Service Management space to continuously improve our Service Now environment.Provide training, documentation, and support to end-users and fellow team members on Service Now functionalities and best practices.

**EDUCATION**
- University degree or College diploma program in Computer Science, Business and Technology, Information Systems or related areas.

WORK EXPERIENCE AND SKILLS

**Required**:

- Proficiency in Service Now administration, including but not limited to: instance configuration, user management, workflow administration, and data management.
- Strong development skills in JavaScript, HTML, CSS, and other scripting languages relevant to Service Now customization.
- Experience with Service Now reporting and analytics tools (e.g., Performance Analytics, Reporting API) to create and customize reports, dashboards, and visualizations.
- ITIL v4 Certification or Knowledge of IT Service Management (ITSM) processes and frameworks to design and implement solutions aligned with industry best practices.
- Familiarity with automation tools and techniques (e.g., Service Now Flow Designer, Orchestration) to automate routine tasks and workflows.
- Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues and propose effective solutions.
- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
- Proven track record of delivering high-quality results in a fast-paced, dynamic environment.5+ years of progressive experience in information technology
- Strong knowledge of ServiceNow with recent implementation experience
- Service Now certifications (e.g., Certified System Administrator, Certified Application Developer) are a plus.Experience with Lean, DevOps, Kanban, and other improvement frameworks or techniques

**LOCATION**
- Location: Centrilogic India, Hyderabad

  • Capital Now

    4 weeks ago

    Hyderabad, India Capital Now Full time

    About Company:Capital Now is India's trusted app-based digital lending platform catering to personal credit facilities. We leverage technology and big data analytics to deliver innovative credit products to salaried Individuals. We are completely digitally driven, and the entire loan application process can be carried out online. We Provide Unsecured...

  • Service Now Developer

    2 days ago

    Hyderabad, India Tata Consultancy Services Full time

    Greetings from TCS !!!Job Title :- Service Now DeveloperJob Location :- Chennai / HyderabadExperience required :- 10 to 12 yearsRequired skill set :- Service nowJob Description :-All developers will hold the ServiceNow Certified System Administrator certification or a higher-level certification. Additional certifications are a plus.At least will have...

  • Service Now

    3 months ago

    Hyderabad, India NTT DATA Full time

    **Servicenow | 3 - 6 Yrs** Work Mode - Work from Office Location - HYD/BLR Shift Timing - 12 PM to 9 PM Description - Service Now Developer Primary Skills - Service Now

  • Service Now Developer

    4 days ago

    Hyderabad, India Tata Consultancy Services Full time

    Greetings from TCS !!!Job Title :- Service Now DeveloperJob Location :- Chennai / HyderabadExperience required :- 10 to 12 yearsRequired skill set :- Service nowJob Description :-All developers will hold the ServiceNow Certified System Administrator certification or a higher-level certification. Additional certifications are a plus.At least will have...

  • Service Now Developer

    2 days ago

    Hyderabad, India Tata Consultancy Services Full time

    Greetings from TCS !!! Job Title :- Service Now Developer Job Location :- Chennai / Hyderabad Experience required :- 10 to 12 years Required skill set :- Service now Job Description :- All developers will hold the ServiceNow Certified System Administrator certification or a higher-level certification. Additional certifications are a plus. At least will...

  • Service now

    13 hours ago

    Hyderabad, India Tata Consultancy Services Full time

    Greetings from TCS!!!Come and join us for an exciting career with TCS!!!We are arranging an in-person (Face 2 Face) Walk-in Drive at below mentioned details, please proceed with this job posting only if you can attend the Walk-in Drive.Location: -Tata Consultancy Services, Deccan Park, Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno...

  • Service now

    7 hours ago

    Hyderabad, India Tata Consultancy Services Full time

    Greetings from TCS!!!Come and join us for an exciting career with TCS!!!We are arranging an in-person (Face 2 Face) Walk-in Drive at below mentioned details, please proceed with this job posting only if you can attend the Walk-in Drive.Location: -Tata Consultancy Services, Deccan Park, Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno...

  • Service now

    2 hours ago

    Hyderabad, India Tata Consultancy Services Full time

    Greetings from TCS!!! Come and join us for an exciting career with TCS!!! We are arranging an in-person (Face 2 Face) Walk-in Drive at below mentioned details, please proceed with this job posting only if you can attend the Walk-in Drive. Location: -Tata Consultancy Services, Deccan Park, Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno...

  • Capital Now

    4 weeks ago

    Hyderabad, India Capital Now Full time

    About The Role :Capita Now technical team is seeking a hands-on Full Stack Developer with 2+ years of experience in Angular and Node.js. This role involves building scalable web applications, optimizing database interactions, and integrating cloud infrastructure with DevOps practices. If you have experience in real-time data streaming, ETL processes, and the...

  • Service now

    3 days ago

    Hyderabad, India Maneva Consulting Pvt. Ltd Full time

    Greetings from Maneva! Job Description Job Title Service Now Location Hyderabad Experience 5 10 Years Notice Immediate Joiner Requirements: Bachelors degree in computer science or a related field. Minimum of 6 years of experience in ServiceNow development Proficiency in Service Nows Automation Engine capabilities like...

  • Service Now Business Analyst

    12 hours ago

    Hyderabad, India JUARA IT SOLUTIONS Full time

    Job Title: Service Now Business Analyst Location: PAN INDIA Company: JUARA IT SOLUTIONS Notice Period: Immediate Joiner (less than 15 days) Experience: 10+ Years Roles and Responsibilities: 1. Collaborate with stakeholders across different business units to gather and analyze business requirements for ServiceNow implementations. 2. Conduct workshops,...

  • Capital Now

    4 weeks ago

    Hyderabad, India Capital Now Full time

    About Company :Capital Now is India's trusted app-based digital lending platform catering to personal credit facilities. We leverage technology and big data analytics to deliver innovative credit products to salaried Individuals. We are completely digitally driven, and the entire loan application process can be carried out online. We Provide Unsecured...

  • Senior Associate – Service Now Developer

    1 week ago

    Hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Service now

    3 days ago

    Hyderabad, India Maneva Consulting Pvt. Ltd Full time

    GreetingsfromManeva! JobDescription JobTitle ServiceNow LocationHyderabad Experience5 10 Years NoticeImmediateJoiner Requirements:Bachelorsdegree in computer science or a relatedfield. Minimumof 6 years of experience in ServiceNowdevelopment Proficiencyin Service Nows Automation Engine capabilities like Integration HubFlow Designer RPA Hub Process Mining...

  • Manager - Service Now Developer

    2 weeks ago

    Hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...

  • Director Now on Now

    2 weeks ago

    Hyderabad, India ServiceNow Full time

    Job DescriptionWhat you get to do in this role:​​​​​​This role is an integral part of Now on Now’s Product Adoption and Customer Success strategy. You will drive strategic, company-wide, highly visible partnerships with Digital Technology, Product, Engineering and Customer Outcomes orgs, driving high product maturity and customer success...

  • Manager - Service Now Developer

    4 days ago

    hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Manager - Service Now Developer

    2 weeks ago

    hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Service Now Developer

    7 days ago

    Hyderabad, India Tata Consultancy Services Full time

    TCS Hiring for,Role: Service now developerLocation: Chennai / Hyderabad / KochiExperience: 6-12 yearsJob description:Experience on 3rd party IntegrationsCoordinating ServiceNow application and platform upgrades.Hands-on experience in ITSM modules e.g., Incident, Problem, Change, Knowledge Management, Service Level Management, Service Catalog etc.Process...

  • Service Now Developer

    6 days ago

    Hyderabad, India Tata Consultancy Services Full time

    Role: Service Now DeveloperRequired Technical Skill Set: Service NowExperience: 5 to 10yearsLocation: HyderabadDesired Competencies:Must-Have:Minimum of 5-8 years of experience as a ServiceNow Developer, with a proven track record of successful project implementations.Including experience with the Service Catalog module and creating custom...