Service Now Administrator

3 months ago

Shaikpet Hyderabad Telangana, India CentriLogic Full time

Do you demand the best from your professional career? Are you inspired by excellence? At Centrilogic, you will have the power to make a real impact. Come and join us in our mission to help companies become better digital versions of themselves.

PURPOSE AND OBJECTIVES

Headquartered in Canada and with regional headquarters in the U.S. and the United Kingdom, Centrilogic delivers smart, streamlined solutions to clients worldwide.

The Service Assurance organization is committed to the success of our customers through outstanding technical support. We are not merely a Call Centre We actively investigate customer issues by mastering diverse technologies and by working intensively with the products we offer. We measure our success by customer satisfaction.

**EXPECTATIONS AND TASKS
- Design, develop, configure, and maintain Service Now instances to meet organizational requirements.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions within the Service Now platform.
- Customize and extend Service Now functionalities through scripting (JavaScript), workflow configuration, and integrations with third-party systems.
- Manage user access, roles, and permissions within Service Now, ensuring compliance and security standards are met.
- Develop and maintain custom reports, dashboards, and analytics to provide insights into IT service performance, operational trends, and key metrics.
- Implement automation workflows and orchestration processes to streamline service delivery, incident resolution, and change management.
- Monitor system performance, troubleshoot issues, and implement optimizations to ensure the reliability and scalability of the Service Now platform.
- Stay abreast of industry best practices, new features, and emerging technologies in the Service Management space to continuously improve our Service Now environment.Provide training, documentation, and support to end-users and fellow team members on Service Now functionalities and best practices.

**EDUCATION**
- University degree or College diploma program in Computer Science, Business and Technology, Information Systems or related areas.

WORK EXPERIENCE AND SKILLS

**Required**:

- Proficiency in Service Now administration, including but not limited to: instance configuration, user management, workflow administration, and data management.
- Strong development skills in JavaScript, HTML, CSS, and other scripting languages relevant to Service Now customization.
- Experience with Service Now reporting and analytics tools (e.g., Performance Analytics, Reporting API) to create and customize reports, dashboards, and visualizations.
- ITIL v4 Certification or Knowledge of IT Service Management (ITSM) processes and frameworks to design and implement solutions aligned with industry best practices.
- Familiarity with automation tools and techniques (e.g., Service Now Flow Designer, Orchestration) to automate routine tasks and workflows.
- Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues and propose effective solutions.
- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
- Proven track record of delivering high-quality results in a fast-paced, dynamic environment.5+ years of progressive experience in information technology
- Strong knowledge of ServiceNow with recent implementation experience
- Service Now certifications (e.g., Certified System Administrator, Certified Application Developer) are a plus.Experience with Lean, DevOps, Kanban, and other improvement frameworks or techniques

**LOCATION**
- Location: Centrilogic India, Hyderabad

  • Service now

    4 days ago

    Hyderabad, India Tata Consultancy Services Full time

    Greetings from TCS!!!Come and join us for an exciting career with TCS!!!We are arranging an in-person ( Face 2 Face) Walk-in Drive at below mentioned details, please proceed with this job posting only if you can attend the Walk-in Drive.Location: - TCS Deccan Park, Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno Enclave, Madhapur,...

  • Service now developer

    4 days ago

    Hyderabad, India Live Connections Full time

    Company DescriptionLIVE CONNECTIONS is a search and recruitment organization with over 27 years of cumulative recruitment experience in finding and placing professionals across various sectors and functions. We have placed over 65,000 people across 350+ clients in multiple countries, including four branches in Singapore, UAE, Qatar, and India. Our success...

  • Service Now

    5 months ago

    Hyderabad, India NTT DATA Full time

    **Servicenow | 3 - 6 Yrs** Work Mode - Work from Office Location - HYD/BLR Shift Timing - 12 PM to 9 PM Description - Service Now Developer Primary Skills - Service Now

  • Service now developer

    4 weeks ago

    Hyderabad, India Tata Consultancy Services Full time

    Dear Candidate, Greetings! TCS is hiring for Service Now Developer Experience: 6-12 Years Location: Hyderabad What we are looking for: Knowledge on ITSM modules. Service Catalog, Record producers and Request Workflow Design and Configuration. Enhance existing functionality using Business Rules, Client Scripts, UI Policies, UI Actions, UI...

  • Service now developer

    2 weeks ago

    Hyderabad, India Rockwoods Inc Full time

    Rockwood’s is seeking Service Now Developer for our client based in Hyderabad/Chennai for Job Title: Service Now Developer Location: Hyderabad/Chennai Duration: Long-term Role Overview: We are seeking a skilled Service Now Developer to join our team for an onsite role in Hyderabad or Chennai. The ideal candidate will have extensive experience...

  • Service now developer

    2 weeks ago

    Hyderabad, India Rockwoods Inc Full time

    Rockwood’s is seeking Service Now Developer for our client based in Hyderabad/Chennai for Job Title: Service Now DeveloperLocation: Hyderabad/ChennaiDuration: Long-termRole Overview: We are seeking a skilled Service Now Developer to join our team for an onsite role in Hyderabad or Chennai. The ideal candidate will have extensive experience in Service...

  • Service now technical lead

    4 days ago

    Hyderabad, India Tata Consultancy Services Full time

    Dear Candidate,Greetings from TATA CONSULTANCY SERVICES LIMITED!!!Thank you for exploring career opportunities with Asia's largest IT company.Exciting # Job Opportunities for # Experienced Professionals.Role: SERVICENOW TECHNICAL LEAD/ARCHITECTExperience Range- 5 to 15 years.Mode of Interview: FACE TO FACE (IN-PERSON)Venue: Tata Consultancy Services Ltd,...

  • Service now developer

    3 weeks ago

    Hyderabad, India Rockwoods Inc Full time

    Rockwood’s is seeking Service Now Developer for our client based in Hyderabad/Chennai for Onsite roleRole: Service Now DeveloperLocation: Hyderabad/ChennaiDuration: Long-termSkills:Big Panda experienceService Now event managementService Now Dev experienceService Now playbook and auto remediation experienceExtras:AWS CertificationSNOW (Incident, Change,...

  • Service now developer

    4 weeks ago

    Hyderabad, India Tata Consultancy Services Full time

    Dear Candidate,Greetings!TCS is hiring for Service Now DeveloperExperience: 6-12 YearsLocation: HyderabadWhat we are looking for:Knowledge on ITSM modules.Service Catalog, Record producers and Request Workflow Design and Configuration.Enhance existing functionality using Business Rules, Client Scripts, UI Policies, UI Actions, UI pages, Script Includes, and...

  • service now developer

    1 month ago

    Hyderabad, India OnSpace Technologies Full time

    hi we do have opening for service now developer with java script 6+years Remotehi we do have opening for service now developer with java script 6+years Remotehi we do have opening for service now developer with java script 6+years Remotehi we do have opening for service now developer with java script 6+years Remote

  • Service Now developer

    3 weeks ago

    Hyderabad, India Rockwoods Inc Full time

    Rockwood’s is seeking Service Now Developer for our client based in Hyderabad/Chennai for Onsite roleRole:Service Now DeveloperLocation:Hyderabad/ChennaiDuration: Long-termSkills:Big Panda experienceServiceNow event managementServiceNow Dev experienceServiceNow playbook and auto remediation experienceExtras:AWS CertificationSNOW (Incident, Change, Problem,...

  • Service Now developer

    3 weeks ago

    hyderabad, India Rockwoods Inc Full time

    Rockwood’s is seeking Service Now Developer for our client based in Hyderabad/Chennai for Onsite role Role: Service Now Developer Location: Hyderabad/Chennai Duration: Long-term Skills: Big Panda experience ServiceNow event management ServiceNow Dev experience ServiceNow playbook and auto remediation experience Extras: AWS Certification SNOW (Incident,...

  • Service now automation specialist

    6 days ago

    Hyderabad, India Cloudologic Full time

    Job Description:We seek a highly skilled Senior Service Now Automation Developer with extensive experience in Service Now Virtual Agent (VA), Chat, and Service Catalog development. The ideal candidate will have a deep understanding of Service Now platform capabilities, hands-on experience in automating workflows, and a proven track record in developing...

  • Service Now developer

    3 weeks ago

    hyderabad, India Rockwoods Inc Full time

    Rockwood’s is seeking Service Now Developer for our client based in Hyderabad/Chennai for Onsite roleRole: Service Now DeveloperLocation: Hyderabad/ChennaiDuration: Long-termSkills:Big Panda experienceServiceNow event managementServiceNow Dev experienceServiceNow playbook and auto remediation experienceExtras:AWS CertificationSNOW (Incident, Change,...

  • Service Now Business Analyst

    3 months ago

    Hyderabad, India JUARA IT SOLUTIONS Full time

    Job Title: Service Now Business Analyst Location: PAN INDIA Company: JUARA IT SOLUTIONS Notice Period: Immediate Joiner (less than 15 days) Experience: 10+ Years Roles and Responsibilities: 1. Collaborate with stakeholders across different business units to gather and analyze business requirements for ServiceNow implementations. 2. Conduct workshops,...

  • Service Now developer

    3 weeks ago

    Hyderabad, India Rockwoods Inc Full time

    Rockwood’s is seeking Service Now Developer for our client based in Hyderabad/Chennai for Onsite roleRole: Service Now DeveloperLocation: Hyderabad/ChennaiDuration: Long-termSkills:Big Panda experienceServiceNow event managementServiceNow Dev experienceServiceNow playbook and auto remediation experienceExtras:AWS CertificationSNOW (Incident, Change,...

  • Service Now developer

    3 weeks ago

    Hyderabad, India Rockwoods Inc Full time

    Rockwood’s is seeking Service Now Developer for our client based in Hyderabad/Chennai for Onsite roleRole: Service Now DeveloperLocation: Hyderabad/ChennaiDuration: Long-termSkills:Big Panda experienceServiceNow event managementServiceNow Dev experienceServiceNow playbook and auto remediation experienceExtras:AWS CertificationSNOW (Incident, Change,...

  • Service Now CSM

    4 weeks ago

    hyderabad, India Tata Consultancy Services Full time

    TCS presents an excellent opportunity for Service Now CSM Experience Range : 6-10 years Loc – Hyderabad Interested Candidates Please do Apply ! :) Regards, John Bobit Talent Acquisition Group | TCS Bangalore

  • Service Now Business yst

    2 months ago

    Hyderabad, India JUARA IT SOLUTIONS Full time

    Job Title: Service Now BusinessAnalyst Location:PAN INDIA Company:JUARA IT SOLUTIONSNotice Period: Immediate Joiner (less than15 days)Experience: 10Years Roles andResponsibilities: 1. Collaboratewith stakeholders across different business units to gather andanalyze business requirements for ServiceNowimplementations. 2. Conduct workshops interviewsand...

  • SAP Enable Now Specialist

    3 weeks ago

    Hyderabad / Secunderabad, Telangana, India Inno Protech Solutions Private Limited Full time

    SAP Enable Now SpecialistProficiency in SAP Enable Now Producer, Manager, and Web Assistant.Experience with creating simulations, e-learning modules, and in-application guidance.Experience with LMS (Learning Management Systems) integration.Ability to customize and configure SAP Enable Now components.Should have administration experience in set up of user...