Collection Executive

2 months ago


Pune, India IVM Technologies Full time

**Job Description Collection Executive**

**Key Responsibilities**:

- **Negotiate Payment Terms**: Collaborate with debtors to establish repayment plans or settlements, taking into consideration their financial circumstances and company policies.
- **Record and Update Information**: Maintain accurate records of all interactions, payment agreements, and debtor information in the company's collection software or database.
- **Follow-Up**: Regularly follow up with debtors to ensure they are adhering to the agreed-upon payment plans and deadlines.
- **Handle Inquiries**: Address debtor inquiries, concerns, or disputes professionally and provide solutions or information when necessary.
- **Recommend Legal Action**: When necessary, assess the need for legal action and coordinate with legal or compliance teams to initiate legal proceedings.
- **Reporting**: Generate MIS reports on collection activities, outstanding accounts, and progress to management on a regular basis.
- **Customer Service**: Maintain a professional and respectful approach while dealing with debtors to preserve customer relations and reputation.
- **Meet Targets**: Meet or exceed collection targets and deadlines set by the company.

**Qualifications and Skills**:

- High school diploma or equivalent (some positions may require a bachelor's degree in finance or a related field).
- Previous experience in debt collection or related customer service roles.
- Strong negotiation and communication skills.
- Excellent interpersonal skills and the ability to remain calm under pressure.
- Persistence and determination in achieving collection goals.
- Attention to detail and strong organizational skills.

**Salary**: ₹17,000.00 - ₹27,827.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have your own Vehicle ?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Willingness to travel:

- 50% (preferred)

Application Deadline: 03/11/2023
Expected Start Date: 07/11/2023


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