Sales Coordinator
3 months ago
**Post**:Sales and service coordinator
**Location**: Bhosari, Pune.
**Operation Area**:NA. Inhouse office work
**Qualification**:Diploma / BE Elec / BE Mech
**Reporting To**:Service HOD
**CONTACT:
- ** HR Tejaswini
7410785714
**Skill Requirements**:
- Minimum 2 years of experience in in-house sales or service coordinator role.
- Fluent in English and mail communication
- MS Excel Advance.
- In-depth product knowledge & ability to identify different parts of the machine.
- Good Intra-personal skills and time-management skills for internal coordination.
**Responsibilities**:
- Quoting spares required by the end user
- Coordinating with service team for the right spare part required by end user
- Coordinating and tracking orders with purchase team. Keep close follow-up with
them.
- Coordinating with logistics agencies to get best quote and finding out most
economical solutions for dispatch of spares parts.
- Lining up all documentation related activities for dispatched.
- Tracking status of dispatches until order is received by end user.
- Assess telephonic client issues and provide recommendations to fix problems by
telephonic guidance
- Assess the on-field service needs of clients and assign service engineer of the region
- Ensure adequate, timely, and cost-effective services and respond to any issues that
occur during the delivery of services.
- Maintain good communication with customer & field service engineer to assure
there are no gaps in services
- Ensure the necessary spares are dispatched with proper documentation and follow
up to fill ongoing service needs
- Create and maintain a database of clients and tracking clients' service records.
- Maintain good relationships with service providers and clients to keep customer
base
- Analysing service revenue sales wrt machine sales & submitting monthly report.
**Job Types**: Full-time, Permanent
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 2 years (preferred)
- Sales: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 7410785714
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