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Customer Service Executive, Male,kochi

2 months ago

Kochi, India Affable Management Services Full time

**Customer Service Executive, Male,Kochi, Fort Kochi**

Job Location: Kochi, Fort Kochi (Male from Local place preferred),

Salary : Rs. 20,000/
- Job Overview:
This is a key role which includes both administration and sales functions at an artefacts shop.

Duties & Responsibilities:

- To ensure the highest level of customer service at all times.
- To ensure products are correctly replenished, merchandised and displayed based on Visual Merchandising guidelines
- Responsible for overall ambience, upkeep and cleanliness of shop interiors and premises
- Responsible for setting and achieving monthly sales targets
- Responsible for coordinating with the accounts team to ensure inventory management,billing, and returns.
- Thorough understanding of designers and products in the shop portfolio.
- To communicate with internal and external parties to ensure smooth operations at the shop.
- Prepare sales analysis and support with general administrative work, e.g. roster, monthly sales reports etc.
- Lead by example to other staff on customer service excellence, efficiency and productivity

Qualification
- Degree holder (Age between 22 - 30)
- 2-3 years’ supervisory experiences in retail sector, preferably fashion retail.
- Hands-on personality, positive attitude, multi-tasking and enjoy working in retail environment
- Independent work style, excellent communication and people management skills
- Passionate about fashion and design trends
- Fluent in English.

**Salary**: ₹20,000.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- retail sector(Fashion retail): 2 years (preferred)

**Speak with the employer**
+91
+91-XXXXXXXXXX

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