Restaurant Captain

2 weeks ago

Piplod Surat Gujarat, India CRAZYLUCIOUS CULINARY WORKS LLP Full time

This restaurant captain isn't just serving tables, they're orchestrating experiences.
- **Duties and Responsibilities**:_

A good restaurant captain is much more than just a friendly face taking orders. They are the maestro of the dining room, ensuring smooth operations, exceptional service, and a memorable experience for every guest. Here's a breakdown of their key duties and responsibilities:
1. Ensure the dining area is clean, organized, and properly set up for the day's service.

2. Review reservations, menu item availabilities, specials items, staff assignments, upsell item list.

3. Conduct a pre-shift meeting, covering protocols, service standards, and any special needs.

4. Greeting the guests professionally and warmly, helping them by allocating proper table.

5. Possess in-depth knowledge of the menu, ingredients, and preparation methods, answering questions confidently and offering recommendations.

6. Take orders accurately and efficiently, addressing any dietary restrictions or allergies.

7. Oversee assigned tables, ensuring timely service, refilling water, and addressing any requests promptly. Facilitate accurate and smooth billing process.

8. Subtly suggest menu upgrades, specials, or pairings to enhance the dining experience and increase revenue.

9. Handle guest complaints or concerns professionally, finding solutions that leave them satisfied.

10. Ensure adherence to food safety and hygiene standards throughout the shift.

11. Oversee the cleaning and closing of the dining area, ensuring everything is secure and prepared for the next shift/day.

12. The ability to juggle multiple tasks efficiently and prioritize duties is key.
- **Leadership skills**:_

1. Provide guidance and support to the fellow staff, fostering a positive and collaborative team environment.

2. Observe and provide constructive feedback to improve individual and team performance.

3. Address any staff conflicts fairly and efficiently, maintaining a harmonious work environment.
- **Skills Required**:_

1. Good personality with warm behavior that puts guests at ease and creating a welcoming atmosphere.

2. Anticipate needs before they're voiced, making guests feel special and valued.

3. Tell the restaurant's narrative and menu descriptions into captivating stories, igniting diners' taste buds

4. Understand guests' preferences and skillfully suggest dishes and pairings that exceed expectations

5. Confidently present menu upgrades and specials, highlighting their value and enhancing the dining experience

6. Handle dietary restrictions, common allergies and preferences gracefully and suggest suitable courses and substitutions with ease

7. Possess in-depth knowledge of rare and exotic vegetables, confidently explaining their origin, flavor profiles, and culinary uses.

8. Shal be able to identify and describe an array of sauces, detailing their ingredients, preparation methods, and how they complement specific dishes.

9. He/She is multilingual, catering to diverse clientele and creating a truly inclusive dining experience.

10. collaborate seamlessly with kitchen staff, ensuring smooth service and exceeding guests' expectations.
- **About us**:_

1. Family-owned restaurant serving since year 1990, 34 glorious years of experience in food, beverage and hospitality.

2. Serving foodies of city from noon to night, multiple seating options including, outdoor, indoor ac and private dinning spaces for small groups.

3. Picturesque ambiance with modern Indian fusion cuisine serving all courses throughout the day.

4. Luxurious AC banquet hall and private lush party lawn for in-house catering of up to 100 guests within same place.

5. Located at the posh locality with easy access to guests with valet parking.

6. Opportunity of multi-directional growth within the organization.

**Job Types**: Full-time, Part-time, Permanent, Internship, Freelance, Volunteer
Contract length: 12 months

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Expected hours: 60 - 75 per week

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Overtime pay

**Experience**:

- total work: 5 years (required)

Ability to Commute:

- Piplod, Surat, Gujarat (required)

Ability to Relocate:

- Piplod, Surat, Gujarat: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9714799699

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