Relationship Executive

2 weeks ago


Calicut Kerala, India Doctosmart Edtech Pvt Ltd Full time

DoctoSmart, an innovative Healthtech firm located in Calicut Cyberpark, is currently looking for a **Relationship Executive** to join our dynamic team. Our company is at the forefront of developing digital healthcare solutions that aim to improve the patient experience and enhance the efficiency of healthcare services. As we continue to grow, we need a dedicated professional to strengthen relationships with our clients and stakeholders.

As a **Relationship Executive** at DoctoSmart, you will play a key role in maintaining and nurturing relationships with clients, ensuring customer satisfaction, and driving business growth.

**Key Responsibilities**:

- Build and maintain strong, long-lasting relationships with clients and partners.
- Serve as the main point of contact for clients, addressing inquiries, concerns, and providing solutions.
- Collaborate with sales, product, and customer support teams to deliver exceptional service.
- Assist in identifying business opportunities and provide support in the sales process.
- Monitor customer feedback to help improve services and identify areas for growth.
- Ensure clients’ needs are met by coordinating with internal teams for timely solutions.

**Requirements**:

- Proven experience in client relationship management or customer service.
- Strong communication and interpersonal skills.
- Ability to understand customer needs and provide tailored solutions.
- Proactive, detail-oriented, and able to work in a fast-paced environment.
- Knowledge of the healthcare industry or tech products is a plus.

Pay: ₹8,086.00 - ₹30,147.17 per month

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8547467231



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