Salesforce QA

2 months ago

Pune, India Workday Full time

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Software QA Engineer: Debugs software products through the use of systematic tests to develop, apply, and maintain quality standards for company products. Develops, modifies, and executes software test plans. Analyzes and writes test standards and procedures. Maintains documentation of test results to assist in debugging and modification of software. Analyzes test results to ensure existing functionality and recommends corrective action. Consults with development engineers in resolution of problems. Provides feedback in preparation of technical appraisals of programming languages, systems, and computation software. Ensures quality computer integration into the overall functions of scientific computation, data acquisition, and processing.

About the Role

**Responsibilities**:

- Manual Testing.
- Develop test plans and scripts. Ensure test scripts and activities meet business requirements
- Analyse test results and report any defects bugs errors configuration issues and interoperability flaws.
- Ensure that all issues that are subsequently resolved are then re-tested for resolution.
- Execute functional test cases based on test plan
- Comprehensive testing and tracking of issues in release(s)
- Identify and communicate high-risk areas to development team.

Qualifications:

- Strong Functional test cases development experience
- Good to have 2 years’ hands on experience with Selenium WebDriver to create automation scripts.
- Proficiency with related software tools including but not limited to Confluence, JIRA, MS Excel, etc.
- Knowledge of Salesforce Apex, Visualforce, Configuration, Best Practices, Test Automation, Lightning
- Knowledge of Salesforce Service cloud and Omni channel is an added advantage
- Strong communication and collaboration skills

About You

Basic Qualifications
- 2+ years of experience in Quality Assurance or business analysis working in manual testing techniques/approaches.
- 2+ years of experience with Service cloud, Omni channel, SFDC experience sites.
- 2+ years in Software Quality Engineering, Test Automation or Development.
- Well verse with Salesforce service processes, Case Management, SLA and Milestones, Object Relationships, Reports etc.

Other Qualifications
- Experience with Selenium Web Driver or Prover automation tool
- Experience with end to end testing - Testing Planning, Test Execution, UAT, Regression.
- Experience creating automation test suites at scale, in at least one of these tools: JUnit, Bamboo, Silk Test, Selenium, or Cypress.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process

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