Operations and Support Executive

4 months ago


Guwahati, India Vantage Circle Full time

ABOUT THE ROLE

RESPONSIBILITIES
- Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Suggest or inform customers about the best deals, offers, or promotions whenever they are available.
- Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
- Coordinate with cross-functional teams to achieve the highest level of customer satisfaction.
- Display accurate and compelling offers/coupons with proper description and detailed information required for a user-friendly experience.
- Greet customers warmly and ascertain the problem or reason for contacting.
- Follow communication procedures, guidelines, and policies.

**REQUIREMENTS**:

- Experience of 1 year in customer service role handling customer support/technical queries.
- Advanced computer skills with very good typing speed.
- Excellent oral and written communication and people interaction skills.
- Hands-on experience with ticketing software like Freshdesk/Freshchat.
- Good analytical skills with active listening and attention to detail.
- Ability to multi-task, prioritize and manage time effectively.
- Work independently and own the raised matter till closure.
- Work experience in SAAS companies is an added advantage

A career with Vantage Circle will get you

A "Great Place to Work-Certified" organization

Employee Health Insurance

Empowerment to innovate, take ownership, and drive positive change

Rewards and Recognition incentives and Social Recognition

Continuous Learning & Development opportunities

Appreciation Based Culture

Work Location: One location



  • Guwahati, India MAA Tripureswari Agency Full time

    We are looking for a qualified Female Customer Support Executive. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. Customer Support...

  • Computer Operator

    4 months ago


    Guwahati, India Talen Hire Full time

    As a Computer Operator, you will be responsible for operating and maintaining computer systems and peripherals, ensuring their smooth functioning and uninterrupted performance. Your role will involve monitoring system operations, performing routine checks, troubleshooting issues, and executing scheduled tasks to support the organization's computer...

  • Computer Operator

    3 months ago


    Guwahati, India Talen Hire Full time

    As a Computer Operator, you will be responsible for operating and maintaining computer systems and peripherals, ensuring their smooth functioning and uninterrupted performance. Your role will involve monitoring system operations, performing routine checks, troubleshooting issues, and executing scheduled tasks to support the organization's computer...


  • Guwahati, India Career Wings Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

  • Operation Executive

    3 months ago


    Guwahati, Assam, India Anika Gems Pvt Ltd Full time

    **Full job description** Operation Executive **Position**: Operation ExecutiveThe Operation Executive is responsible for managing daily operations, ensuring timely and efficient delivery of services, and maintaining coordination with the association team. This role requires strong organisational skills, proficiency in Excel, and the ability to prepare...


  • Guwahati, India Lakshmi North East Solutions (LNES) Full time

    Handle incoming calls from international customers regarding customer support, billing enquiry & CSAT.Provide accurate information and resolve customer issues effectively and efficiently.Listen actively to customers, understand their needs, and provide appropriate solutions.Escalate complex issues to the appropriate department when necessary.Conduct...

  • Executive Assistant

    3 months ago


    Guwahati, Assam, India Prabha and Associates Full time

    We are seeking a highly organized and proactive **Executive Assistant** to work directly with the Managing Director, supporting day-to-day operations, planning, administration, communication, reporting, and strategic initiatives. **Roles & Responsibilities**: - Plan, organize, and execute meetings, including preparing agendas, taking minutes, and ensuring...


  • Guwahati, Assam, India Makknowledge India Pvt Ltd Full time

    **Urgent Opening of Executive - CHILD COLD ROOM OPERATIONS ( Logistics ) for ice cream industry.** Work Profile( Experience Must ): - Inbound - Outbound - Billing - MIS - Delivery tracking - Team Handling **Experience** - Minimum 2 year in Logistics **Qualification**: - Any Graduation **Location** - Guwahati - INTERESTED CANDIDATES APPLY VIA INDEED. WE...

  • Data Entry Operator

    3 months ago


    Guwahati, India Wrixty Services Full time

    Guwahati, Guwahati Airport Share We are Urgently Hiring for Data Entry Executive. Data Entry in Computer - Filing Documents in Computer - Doing Office Activities On a Day to Day Basis - Receiving Calls from Customers - Experience- 0 - 3 Years- Salary- 80 Thousand To 2 Lac P.A.- Industry- Front Office / Reception / Computer Operator / Assistant-...

  • Data Entry Operator

    4 months ago


    Guwahati, India Kamrup Ice and Cold Storage Co. Full time

    **Job Description: Data Entry Operator** **Position Overview**: A Data Entry Operator is responsible for entering and updating data into computer systems and maintaining accurate records. This role requires strong attention to detail, excellent typing skills, and the ability to work with large volumes of data. **Key Responsibilities**: **Data Entry**:...

  • Operations Executive

    3 months ago


    Guwahati, India Ethics Prosperity Pvt. Ltd Full time

    **Roles and Responsibilities** - Assists Warehouse Manager with hiring and training of new employees. - Schedules and oversees warehouse staff. - Receipt of Raw Material, Packing Material and general items and make inventory. - Conducts physical inventory, compares results to computerized inventory, and reconciles any differences. - Indent for material to...


  • guwahati, India Seven Consultancy Full time

    JOB DETAILS 1)Make reservations for planned travel, including hotels and airlines2)Follow up with clients about travel plans and make adjustments as needed3)Coordinate the use of bonus miles and other rewards that clients want to use4)Resolve scheduling conflicts and other issues as they come up5)Advise current and prospective clients about...


  • guwahati, India Seven Consultancy Full time

    JOB DETAILS 1)Make reservations for planned travel, including hotels and airlines 2)Follow up with clients about travel plans and make adjustments as needed 3)Coordinate the use of bonus miles and other rewards that clients want to use 4)Resolve scheduling conflicts and other issues as they come up 5)Advise current and prospective clients about...


  • guwahati, India Blue Stream Consultancy Pte Ltd Full time

    Job Description:Company is currently hiring a Software Support Engineer who will report to the Director of Customer Operations. The Support Engineer (SE) is responsible for direct (L2/L3) interaction with Company ’s customers and channel partners in support of new and existing products in our growing network of utility, IIOT, and wireless networking...

  • Data Entry Operator

    4 months ago


    Guwahati, India Excel foods Full time

    Minimum 1 Year experienced required. - Perform accurate and timely entry/set up of site data in clinical planning and tracking database according to specifications and timelines - Work with Network Planning and Operations to maintain provider information and provide clerical support - Perform data entry and retrieval functions relative to material...

  • Social Media Executive

    3 months ago


    Guwahati, India Advertising and Media Full time

    **Job Summary**: As a Social Media Executive, you will be responsible for planning, implementing, and monitoring the company's social media strategy to enhance brand visibility and engage with the target audience. You will create and curate content, analyze performance metrics, and stay updated on industry trends to ensure the company's social media presence...


  • Guwahati, India Immensezone Foundation Full time

    Need to Provide support to customer Need to relocate to Jaipur **Salary**: ₹23,000.00 - ₹27,000.00 per month Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Guwahati, Assam: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's...

  • Data Entry Operator

    4 months ago


    Guwahati, India Lakshmi North East Solutions Full time

    Guwahati Hiring for 2 Data Entry Operator Jobs in Guwahati, Assam, for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Microsoft Office,Data Processing,Data Conversion,Clerical Work etc. - Experience- 0 - 1 Years- Salary- 1 Lac 75 Thousand To 2 Lac 25 Thousand P.A.- Industry- Front Office / Reception / Computer...


  • Guwahati, India Vantage Circle Full time

    ABOUT THE COMPANY  is a Simple & AI-Powered  Employee Recognition & Wellness Platform  that helps drive Employee Engagement. Vantage Circle has been in business for more than 10 years now and is proud to work with some of the largest and most well-known brands from across North America, Europe & Asia. We are among the top Employee Engagement products...

  • Back Office Executive

    4 months ago


    Guwahati, India Apexaspire Digicom Solutions Full time

    **Back Office Executive Responsibilities**: - Performing market research. - Gathering and processing research data. - Assisting and coordinating with the sales team. - Assisting the Front Office team. - Assisting with inventory control. - Organizing staff meetings and updating calendars. - Processing company receipts, invoices, and bills. - Assisting and...