Telecaller Freshers

6 months ago

Bengaluru Karnataka, India ADVISEBEE INNOVATIONS PRIVATE LIMITED Full time

**TELECALLER :ONLY FRESHERS CAN APPLY**

**GOOD COMMUNICATION**
- **Excellent Communication Skills**: Telecallers need to have clear and effective communication skills to engage with customers over the phone. This includes being able to articulate ideas clearly, active listening, and adapting communication style to suit different customers.
- **Empathy and Patience**: Dealing with a variety of customers means encountering different personalities and situations. A good telecaller should have empathy towards customers' concerns and the patience to handle difficult situations calmly and professionally.
- **Product Knowledge**: Telecallers should have a thorough understanding of the products or services they are selling. This enables them to answer customer queries accurately and persuasively.
- **Persuasion Skills**: Telecallers often have sales targets, so being able to persuade customers to buy a product or service is crucial. This involves highlighting the benefits of the product or service in a compelling way without being pushy.
- **Time Management**: Telecallers typically have to make a large number of calls each day. Effective time management skills help them prioritize calls, follow up on leads, and meet targets efficiently.
- **Resilience**: Rejection is a common part of the job for telecallers. It's important to be resilient and not take rejection personally, but instead learn from it and move on to the next call with a positive attitude.
- **Attention to Detail**: Telecallers often have to enter customer information into databases or CRM systems. Having good attention to detail ensures that information is accurately recorded and maintained.
- **Problem-Solving Skills**: Customers may have various issues or complaints that telecallers need to resolve. Being able to think critically and come up with solutions on the spot is essential.
- **Teamwork**: In many call centers, telecallers work as part of a team. Being able to collaborate with colleagues, share insights, and support one another can improve overall team performance.
- **Adaptability**: The telecalling environment can be dynamic, with changes in scripts, products, or procedures. Telecallers should be adaptable and able to quickly adjust to changes.

**Job Types**: Full-time, Permanent, Internship

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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