Dental Practice Coordinator
7 hours ago
Job Title: Dental Practice Coordinator
Company: Alliance Worldwide Health-tech
Location: Gurugram, India
Shift Timing: 1:00 PM - 10:00 PM
About Us:
Alliance Worldwide Health-Tech is a pioneering industry leader committed to delivering exceptional digital transformation through a strategic approach. Our innovative technologies empower healthcare organizations, including dentists and dental practices across the United Kingdom, as well as Dental Services Organizations (DSOs), providing them with the skills and tools needed to excel in an ever-evolving healthcare landscape.
**Job Description**:
Key Responsibilities:
- Manage the diary of the practice dentist by scheduling appointments, confirming bookings, and organizing follow-up consultations.
- Handle inbound and outbound calls from patients, addressing their queries, and providing exceptional customer service.
- Coordinate with the dental team to ensure smooth operations and efficient patient flow.
- Maintain accurate patient records and update relevant information as necessary.
- Collaborate with other departments to optimize processes and improve overall efficiency.
**Requirements**:
- Graduation in Dentistry or related field.
- 2-3 years of experience in a similar role, preferably in a UK calling process.
- Proven track record in handling inbound and outbound calls, with excellent communication skills.
- Knowledge of dental terminology and procedures is advantageous.
- Strong organizational skills and attention to detail.
- Ability to multitask and work effectively in a fast-paced environment.
Good to Have:
- Non-clinical experience in the dental industry.
- Familiarity with dental practice management software.
Why Join Us:
- Opportunity to be part of a dynamic team.
- Competitive salary and benefits package.
- Career growth and development opportunities.
- Collaborative and inclusive work environment.
**Job Types**: Full-time, Permanent
Pay: ₹500,000.00 - ₹600,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Food provided
- Internet reimbursement
- Leave encashment
- Paid sick time
Schedule:
- UK shift
Supplemental pay types:
- Quarterly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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