Operations Executive

3 weeks ago

Delhi, India Morpheus Human Consulting Full time

Reference Code:

- 484-05
- Job Title:
**Operations Executive - Logistics/Cargo Industry - Delhi**
- Category:

- Logistics
- Job Description:

- Founded in 1984, the company has had a long and proud presence in India and is a leading conglomerate dealing in international air cargo management, trucking, hotels & hospitality, insurance brokering, visa and consular services.
- They are also committed to community development and works closely with a number of organisations in the field of education, rehabilitation as well as the promotion of art and culture.
- Job Title: Operations Executive - Logistics/Cargo Industry - Delhi
- Operation Executive job entails performing Cargo operations function at the station level. The individual need to have robust knowledge of operations and processes in order to deliver world class customer service
- Job Responsibility
- Ensure 100% compliance of the Service Level Agreement (SLA) quality Standards & SLA Performance Measurement Matrix as per our contract with the Principal.
- Systematic & effective functioning of the station in accordance with the SLA/LPM/SOP requirements.
- Comprehensive knowledge of business and operating systems in their process area.
- To be fully conversant with all aspects of cargo operation functions like documentation (import and export), sending pre-alert telexes, liaising with external suppliers, ULD management, courier handling, manifesting, handling queues, Air AMS data checks, freight regularization etc.
- Responsible for all import activities like issuance of cargo arrival notices, delivery orders, regularization of import discrepancies in Customs, collection of D.O. fees; coordination for import transshipment with interline carriers etc.
- To be conversant with BA80 / BFE, rate calculations and be able to understand how to read an AWB.
- To also have knowledge of the various manuals, e.g., SOP, LPM, TACT etc
- To ensure strict adherence to the safety and security procedures and standards of the Principal.
- To assist in the event of delays and disruptions by proactive communication and interaction
- To effectively deal with mishandled & delayed cargo, and subsequent irate customers.
- Coordinating with warehouse regarding clearance and on-hand freight.
- Identify opportunities for change and continuous improvement with implementation of new working practices.
- To effectively coordinate with onsite/central team.
- To build business relationships with internal and external customers
- To be able to liaise with third party efficiently.
- To be an active team member positively promoting both the TTL & Principal’s image.
- Key Skills:

- Key Skills:

- Planning and organization skills
- Innovative and resourceful in response to rapid changing environment and role.
- Good technical knowledge of the Principal’s systems and processes.
- Team player
- Logical and quick learner
- Ability to work under mínimal supervision within defined guidelines
- PC literate with knowledge of Word/Excel

Industry: Logistics/Cargo
- Gender: Male
- Experience: 1 to 5 years
- Job Location: Delhi
- Working Days: 5 days (Rotational Shifts)
- Qualification: Graduate
- Notice Period: Immediate to 30 days
- Reporting To: Sales and Revenue Development Manager- About Morpheus Consulting:
- Recruitment is a people-focused business - our success and growth are reliant upon our people. Our team of 130 consultants based in Middle east, Asia and Africa offer a blend of international recruitment experience, coupled with a platform of local market and industry knowledge. Morpheus Consulting has its presence since 2007 and has established itself as a reputed recruitment specialist in its industry.-
- Location:

- Delhi
- Required Experience:

- 1-3 yrs
- Positions:

- 1

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