Barista/steward

6 months ago

Pune Maharashtra, India BizGrowth Consultants Full time

Duties and Responsibilities:
1. Assure that opening checklist is completed and that the bar is prepared for opening.

2. Make sure all required registers and checklists are completed and in order.

3. Observe customers as they approach the bar and assure they are greeted promptly and

properly and seated in a friendly manner.

4. Monitor, observe and ensure guests are satisfied with the drinks and service. Respond

promptly and courteously to any requests or problems.

5. Take beverage orders from guests and servers.

6. Prepare and serve alcoholic and non-alcoholic drinks consistent with the

restaurant’s standard drink recipes.

7. Assist in inventory procedures.

8. On occasion, sit in on interviews.

9. Assist in training.

10. Report any observed personnel or guest issues to the manager-on-duty.

11. Maintain and update list of needed supplies.

12. Assist in daily restaurant briefings.

13. Keep open communication and assure harmonious relations between all staff

14. Maintain a guest focus while performing duties

15. Assumes 100% responsibility for quality guests’ experience

16. Learns the names and personally recognize our regulars.

17. Record drink orders accurately and immediately after receipt into the POS.

18. Accept and process credit card guest payment.

19. Wash and sterilize glassware.

20. Prepare garnishes for drinks.21. Maintain bottles and glasses in an attractive and functional manner to support efficient

drink preparation and promotion of beverages.

22. Present drink menus, make specific recommendations and answer questions regarding

beverages.

23. Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves

and storage areas.

24. Receive and serve food orders to guests seated at the bar.

25. Report all equipment problems and bar maintenance issues in the maintenance

complaint register (Refer Annexure-1 ‘Maintenance Complaint Register’) and to

asst.restaurant manager.

26. Assist the restocking and replenishment of bar inventory and supplies.

27. Thank guests for their visit and invite them to return.

28. Attend all scheduled team member meetings and bring suggestions for improvement.

29. Notify manager-on-duty any time a guest is not I00% satisfied with their experience

30. Up sell drink specials and food items as directed by management.

31. Be available to fill in as needed to ensure the smooth and efficient operation of the

restaurant as directed by the restaurant manager.

32. Follow all company and safety and security policies and procedures; report accidents,

injuries, and unsafe work conditions to manager; and complete safety training and

certifications.

33. Ensure uniform and personal appearance is clean and professional, maintain

confidentiality of proprietary information, and protect company assets.

34. Speak with others using clear and professional language, and answer telephones using

appropriate etiquette.

35. Develop and maintain positive working relationships with others, support team to reach

common goals, and listen and respond appropriately to the concerns of other team

members.

36. Ensure adherence to quality expectations and standards.

37. Perform other reasonable job duties as requested by the managers.

PERSONAL QUALITIES
- Friendly, helpful and polite
- Honest and hard working
- Able to remain calm under pressure
- Quick and efficient
- Reliable and punctual
- Tactful and diplomatic
- Has a good memory
- Has a pleasant personality and cheerful disposition
- Customer-centric and accommodating to patron requests
- Has excellent oral communication and interpersonal skills
- Must have working knowledge on various liquors, wines and alcoholic beverage and

how they are mixed
- Must possess a positive attitude and work well with other team members
- Be able to communicate and understand the predominant language(s) of our guests
- Must be able to work unsupervised
- Must have the ability to handle money and operate a point-of-sale system
- Be able to work in a standing position for long periods of time
- Be willing to follow direction and ask questions for clarification if needed
- Be able to work in a fast paced restaurant environment

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (required)

Ability to Commute:

- Pune, Maharashtra (required)

Ability to Relocate:

- Pune, Maharashtra: Relocate before starting work (preferred)

Work Location: In person

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