Sdm -apple

6 months ago

Mumbai Maharashtra, India Team Computers Full time

**Skill Set**:

- Experience
- 8-12 years in B2B Apple Services
- Debit Control and Revenue Generation Methods
- Vendor& Customer Management Skills
- Understanding of Warranty/OOW and Insurance Calls
- KPI and SLA Management
- Apple KPI management. - CSAT, ACSE score (RepTAT, CCLR, PPR)

**Job Location**:
Mumbai