E-commerce Executive
2 months ago
_**Overview**:_
An E-commerce Executive plays a pivotal role in driving business success, especially in today’s digital landscape where most sales happen online. They oversee and optimize various aspects of e-commerce operations, ensuring seamless customer experiences and maximizing online sales. If you’re passionate about e-commerce, data-driven decision-making, and enhancing customer satisfaction, this role offers exciting opportunities.
- **Responsibilities**:_
**Website Management and Optimization**:
- Maintain and enhance the e-commerce website, ensuring it is user-friendly, visually appealing, and functional.
- Collaborate with web developers and designers to improve the online shopping experience.
- Monitor site performance, track metrics, and address technical issues promptly.
**Product Listings and Inventory Management**:
- Manage product catalogs, including accurate descriptions, pricing, and availability.
- Coordinate with suppliers and internal teams to ensure timely updates and stock availability.
- Optimize product listings for search engines (SEO) and user engagement.
**Order Processing and Fulfillment**:
- Process online orders efficiently, ensuring timely delivery and customer satisfaction.
- Coordinate with logistics partners for smooth order fulfillment.
- Handle returns and exchanges professionally.
**Online Marketing and Campaigns**:
- Analyze customer behavior and market trends to identify growth opportunities.
- Implement pricing strategies, discounts, and promotions.
**Customer Service and Support**:
- Address inquiries, resolve issues, and handle customer feedback.
- Ensure a positive post-purchase experience.
**Analytics and Reporting**:
- Analyze sales data, conversion rates, and website traffic.
- Generate reports and insights to inform decision-making.
- Continuously optimize strategies based on performance metrics.
- **Qualifications**:_
- Bachelor’s degree in Marketing, Business, or related field.
- Proven experience as an E-commerce Executive.
- Familiarity with e-commerce platforms (e.g., Amazon, Indiamart, shopify).
- Knowledge of SEO, SEM, and digital marketing best practices.
- Strong analytical skills and attention to detail.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)
Work Location: In person
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