Ticketing Executive

2 weeks ago


Mumbai, India Smaalt Full time

**My client is a Travel Agency specialising in travel for the European Region, does International Ticketing, Visa and Package Tours.**

Knowledge of Ticketing Softwares - Amadeus Or Galileo Or Sabre (GDS)

Flight Booking: Assist clients in booking international flights, considering their preferences, travel dates, and budget constraints.

Ticketing: Handle the complete ticketing process, including issuing tickets, reissuing tickets, and managing ticket changes as required.

Customer Service: Provide top-notch customer service by addressing clients' inquiries, offering travel advice, and resolving any issues related to their travel plans.

Itinerary Planning: Collaborate with clients to create comprehensive travel itineraries that meet their needs, considering layovers, stopovers, and other travel preferences.

Fare Analysis: Stay updated on airline fares, special promotions, and discounts to offer the best possible pricing options to clients.

Documentation: Ensure all necessary travel documents, such as visas, passports, and travel insurance, are in order for clients traveling internationally.

Coordination: Work closely with airlines, hotels, and other travel partners to ensure seamless travel arrangements.

Problem Solving: Address and resolve any travel-related issues that may arise, such as flight delays, cancellations, or itinerary changes.

Travel Industry Knowledge: Stay informed about the latest industry trends, airline policies, and travel regulations to provide accurate information to clients.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- International Ticketing: 1 year (required)
- Using Amadeus or Galileo or Sabre Software: 1 year (required)

Job-related location requirement:
Work Location: In person

Expected Start Date: 26/08/2023


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