Account Supervisor

3 weeks ago

Bengaluru, India Mad About Digital Full time

Digital Account Manager

The Account Manager is responsible for the management, strategy and execution of client accounts. He/she will own the client relationship and will be responsible for long-term planning, strategic consulting and business development. - Liaising with, and acting as the link between the client and the agency, by maintaining a regular communication channel - Meeting / discussing with clients to understand their requirements and communicating the same to the team - Working with the team to conceptualise a digital/communication campaign that meets the client's brief - Managing client’s social media pages (posting content, responding to queries, supervising advertising efforts and reporting metrics) - Presenting campaign ideas and budgets to the client - Providing inputs while creating digital campaigns and strategies - Ensuring that communication flows effectively within the agency team working on the account - Refining the details of campaigns and ensuring that client’s challenges are being addressed - Presenting creative work to clients for approval / modification - Managing budgets and campaign costs - Creating reports for clients (campaigns and more) - Monitoring the effectiveness of campaigns and taking necessary steps to optimise them - Arranging and attending meetings in order to maintain a healthy relationship b/w client and agency - Creating 'pitches', along with the creative team - Accountable for account success, delivery quality and client satisfaction - Play the role of collaborator in the team that works on a particular account Qualifications: - 2+ years of professional experience in managing and growing client accounts - At least 1 year of experience in working within a digital, product or creative agency - Excellent client servicing skills, including oral and written communication - Exceptionally strong interpersonal and client management skills - An expert storyteller with superior presentation skills to effectively present and sell ideas to clients - Able to understand and translate complex business challenges and consumer insights into smart digital solutions - Ability to collaborate effectively with all the teams of the agency - Sound business acumen and negotiation skill

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹35,000.00 - ₹50,000.00 per month

Day range:

- Monday to Friday

Schedule:

- Monday to Friday

Shift:

- Day shift

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