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Operations Executive

4 weeks ago

Chandigarh, India JUGNOO Full time

**Job Information**:
Industry
- InternetWork Experience
- 0-1 yearCity
- ChandigarhState/Province
- ChandigarhCountry
- IndiaZip/Postal Code
- 160101**Job Title**: Operations Executive - Trainee**Job Location**: Chandigarh

**Job Summary**:
- Hiring an Operations Executive - Trainee to provide exceptional customer service and post-sales support. Requires strong communication skills and ability to analyze operational data.

**Your role & responsibilities**:
- Initiate outbound calls to drivers with negative balances.
- Explain how the outstanding amount is generated, and provide information on answering related queries.
- Ensure the meticulous and precise documentation of call records.
- Meet daily and weekly call targets by establishing a minimum of 100 connected calls per day.
- Conduct daily follow-ups with drivers.

**You Should Have**:
- Excellent communication (Hindi) and interpersonal skills.
- Demonstrated expertise in telemarketing or customer service.
- Goal-oriented and self-motivated.
- Ability to work in a target-driven environment.
- Basic computer skills for data entry and reporting.

**Qualification**:

- Any Graduate