Female Telecaller

3 weeks ago

Jaipur Rajasthan, India Metablock Technologies Full time

Title: Female Telecalling Executive Opportunity in Jaipur, Rajasthan

Are you a dynamic and enthusiastic individual with excellent communication skills? We're looking for talented Female Telecalling Executives to join our team in Jaipur, Rajasthan, and contribute to our growing success.

**Responsibilities**:
1. **Customer Interaction**: Make outbound calls to potential customers to introduce our products/services, answer their queries, and provide information about promotions or offers.

2. **Lead Generation**: Generate leads and set appointments for sales representatives through proactive calling and follow-up with existing and prospective customers.

3. **Customer Relationship Management**: Build and maintain positive relationships with customers by addressing their concerns, resolving issues, and ensuring satisfaction with our products/services.

4. **Database Management**: Maintain accurate records of customer interactions, update contact information, and track sales leads in the CRM system.

5. **Target Achievement**: Meet or exceed daily/weekly/monthly targets for call volume, lead generation, and conversion rates.

6. **Team Collaboration**: Collaborate with sales, marketing, and support teams to align telecalling activities with overall business objectives and strategies.

7. **Feedback Reporting**: Provide regular feedback to management regarding customer insights, market trends, and opportunities for improvement in telecalling processes.

8. **Adherence to Compliance**: Ensure compliance with company policies, procedures, and regulatory requirements while conducting telecalling activities.

**Requirements**:
1. **Excellent Communication Skills**: Fluency in Hindi and English with clear pronunciation and effective verbal communication skills.

2. **Customer Focus**: Strong customer service orientation with the ability to empathize with customers and address their needs professionally.

3. **Persuasive Skills**: Ability to persuade and influence customers, overcome objections, and convince them to take desired actions.

4. **Resilience**: Resilience to handle rejection and maintain a positive attitude during challenging situations.

5. **Team Player**: Ability to work collaboratively in a team environment and contribute to the team's success.

7. **Experience**: Prior experience in telecalling, telemarketing, or customer service roles will be an advantage.

**Location**: Jaipur, Rajasthan, India

**Benefits**:
1. Competitive salary package with performance-based incentives.

2. Comprehensive training and development programs to enhance your skills.

3. Supportive work environment with opportunities for growth and advancement.

4. Flexible working hours with options for part-time or full-time employment.

5. Exciting rewards and recognition programs to celebrate achievements.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,086.00 - ₹20,582.44 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: Hybrid remote in Jaipur, Rajasthan 302020

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