Billing Operator
3 months ago
We are looking for an experienced and accurate Billing Operator to join our billing team. As a Billing Operator, you will be responsible for processing bills, handling customer payments and maintaining a high level of customer service.
**Key Responsibilities**:
1. Processing of Bills:
- Prepare and process bills accurately
- Review bills and correct errors
2. Customer payment:
- Accept and process payments from customers
- Update payment status and maintain records
3. Billing Data Management:
- Accurately maintain and update billing data
- Generate and analyze billing reports
4. Customer Service:
- Answer customer queries and resolve their complaints
- Provide a high level of customer service
5. Team Collaboration:
- Collaborate and coordinate with the billing team
- Communicate with accounting and other departments
**Requirements**:
- 1-2 years of billing or accounting experience
- Ability to have accuracy and patience
- Excellent communication and customer service skills
- Knowledge of billing software and accounting procedures
- High school diploma or equivalent required; degree in accounting or related field preferred
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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